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Job

Team Leader – Selfridges

Logo of WHSmith

WHSmith

20d ago

💼 Graduate Job

Birmingham

🤑 £15.3K

AI generated summary

  • You need at least 1 year of retail leadership experience in a fast-paced setting, knowledge of KPI's, ability to lead from the front, support other stores, build strong relationships, communicate effectively, support employee training, and motivate teams.
  • You will guide and engage your team to deliver excellent results, create a culture of learning and support, and ensure a safe and welcoming store environment.

Graduate Job

Hospitality & RetailBirmingham

Description

  •  It’s a great opportunity to start your career journey within the WHSmith family.
  • Curi.o.city is a brand new concession store within Selfridges in Birmingham Bullring , aimed at bringing a beautifully curated range of gifts to the customer.
  • As a Team Leader in our Selfridges, Bullring store, you’ll lead and inspire your team to provide exceptional customer service, meet business objectives and create a working environment that helps our colleagues to develop and achieve. We want you, our customers and our colleagues to be proud to share their journey with us.

Requirements

  • A minimum of 1 years retail (or similar) leadership experience (preferably in a fast-paced environment) with working knowledge of KPI’s such as ATV.
  • Experience of proactively leading from the front, getting stuck in, and helping your team on the shop floor.
  • Flexibility of approach that will allow you to support other stores in the area when needed.
  • Ability to build strong relationships and communicate clearly and effectively.
  • Experience of supporting employee training and development, and motivating teams to deliver their best.

Area of Responsibilities

Hospitality & Retail

Responsibilities

  • Guiding and engaging your team to deliver excellent standards and results in line with the Trading plan.
  • Creating a culture of learning, support and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness.
  • Supporting our colleagues in an environment where everyone feels valued and welcome.
  • Creating a sense of pride within the store to ensure we are operating safely and legally.

Details

Work type

Part time

Work mode

office

Location

Birmingham

Salary

15350 GBP