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Team Leader - Wimbledon

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You need 1+ years of retail experience, a passion for crafts, strong communication skills, enthusiasm, and flexibility to meet trading needs. Managerial experience is a plus.
  • You will support management, drive sales, operate the till, oversee operations, coach new colleagues, coordinate workloads, and address customer inquiries.

Requirements

  • A minimum of 1 year’s previous retail experience is essential (managerial or supervisory roles will be advantageous)
  • Must be passionate about all things craft and want to inspire others
  • Ability to learn and share expertise of products to fit customer’s needs
  • High levels of enthusiasm, drive and motivation
  • Confident and clear communication skills
  • Must be flexible in order to accommodate the business trading needs

Responsibilities

  • As a Team Leader for Hobbycraft you will be supporting the management team and helping to driving sales, alongside the development and delivery of excellent customer service
  • Operating the till and accurately handling cash, credit/debit cards and gift cards transactions
  • Overseeing operations including merchandising, goods in, warehouse operations and duty management responsibilities
  • Supporting and coaching our new colleagues
  • Co-ordinating the workload of Colleagues
  • Answering customer enquiries

FAQs

What is the salary range for the Team Leader position?

The salary ranges from £12.82 per hour to £13.22 per hour, depending on the store location.

How many hours will I be working each week?

The position requires working 37.5 hours a week.

Is previous retail experience required for this role?

Yes, a minimum of 1 year’s previous retail experience is essential, and experience in managerial or supervisory roles will be advantageous.

What are the opportunities for career development?

Hobbycraft offers plenty of opportunities to develop and take on new challenges every day, including continuous training and performance management.

Will I receive any benefits with this job?

Yes, you will receive several benefits, including a 25% discount card for Hobbycraft stores, generous holiday allowance, company pension contribution, and access to the Employee Support Programme.

Do I need to be passionate about crafting for this role?

Yes, it is important to be passionate about all things craft and to inspire others.

Is flexibility required for this position?

Yes, flexibility is required in order to accommodate the business trading needs.

What kind of support is available for applicants with disabilities?

Hobbycraft is committed to supporting anyone with a disability during the recruitment process. You can contact them at recruitment@hobbycraft.co.uk to discuss any adjustments you may need.

What kind of working environment can I expect at Hobbycraft?

You can expect a creative working environment that celebrates the joy of crafting and values the contributions of all colleagues.

Are there any social events for employees?

Yes, Hobbycraft organizes colleague social events throughout the year to foster a positive team culture.

Where handmade careers are made!

Retail & Consumer Goods
Industry
1001-5000
Employees
1995
Founded Year

Mission & Purpose

Hobbycraft is an arts and crafts superstore retail chain in the United Kingdom. When the company started out there were only small independent arts and crafts suppliers, however a number of other online and High Street retail chains now operate in the same market place as HobbyCraft.