FAQs
What are the main responsibilities of a Team Manager?
The main responsibilities include driving a selling culture within the team, raising performance and capability, utilizing data for operational decisions, implementing continuous improvement, and energizing the team to deliver excellent customer service.
Is flexibility in working hours available for this role?
Yes, there are flexible and hybrid work options available, including part-time or job share opportunities.
What benefits do Team Managers receive?
Team Managers receive a 20% colleague discount, competitive holiday entitlement, discretionary bonus schemes, a generous pension scheme, training programs, wellbeing support, and a charity volunteer day.
What skills and experience are required for the Team Manager position?
Candidates should have proven leadership experience, digital confidence, the ability to handle difficult conversations, multitasking skills, and adaptability to change.
How does M&S support career progression for Team Managers?
M&S supports career progression by providing a strong grounding across various departments, tailored induction programs, and a wide range of training programs to develop skills.
Is there support for employees' wellbeing?
Yes, M&S provides access to wellbeing support, including a 24/7 Virtual GP and PAM Assist for employees and their families.
Does M&S promote diversity and inclusion in the workplace?
Yes, M&S is committed to building diverse and representative teams and strives to be an inclusive organization where everyone can bring their whole selves to work.
What is the company culture like at M&S?
The company culture at M&S is described as inclusive, dynamic, exciting, and ever-evolving, focused on doing the right thing and providing exceptional quality and service.
Are there any specific initiatives for parents and families?
Yes, M&S offers industry-leading parental, adoption, and neonatal policies to provide support and flexibility for families.