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Team Manager John Lewis Cambridge

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  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Cambridge

Requirements

  • Taking full responsibility for motivating and developing your team, you'll deliver our John Lewis Food offering with a clear focus on sales, service, food safety, and cost control.
  • You'll mentor your Partners to be the best they can be. Your enthusiasm for hospitality will enable you to develop and coach Partners whilst delighting our customers.
  • You'll have solid leadership and communication skills which you'll get to showcase when you are required, on occasion, to take on the responsibility of Duty Manager and Deputy Head of Branch.
  • Desirable experience & skills:
  • Retail management or front line customer service management
  • Stakeholder management or project management.

Responsibilities

  • Taking full responsibility for motivating and developing your team, you'll deliver our John Lewis Food offering with a clear focus on sales, service, food safety, and cost control.
  • You'll mentor your Partners to be the best they can be. Your enthusiasm for hospitality will enable you to develop and coach Partners whilst delighting our customers.
  • You'll have solid leadership and communication skills which you'll get to showcase when you are required, on occasion, to take on the responsibility of Duty Manager and Deputy Head of Branch.

FAQs

What is the job title for this position?

The job title is Team Manager for the Catering team at John Lewis Cambridge.

Is this a permanent role?

Yes, this is a permanent opportunity.

What are the main responsibilities of the Team Manager?

The Team Manager is responsible for motivating and developing the team, delivering the John Lewis Food offering, and focusing on sales, service, food safety, and cost control.

What leadership skills are essential for this position?

Solid leadership and communication skills are essential, as the Team Manager will also occasionally take on the roles of Duty Manager and Deputy Head of Branch.

What type of experience is desirable for candidates?

Desirable experience includes retail management or frontline customer service management, as well as stakeholder or project management.

What benefits do Partners receive?

Partners receive benefits such as free meals on shift, a partnership discount in-store and online, full-time holiday entitlement of 22 days (prorated for part-time), and access to exclusive hotels.

Are there any specific working conditions to note?

Yes, this role may be subject to pre-employment screening, and vacancies may close early due to high application volumes.

What should candidates do before applying?

Candidates should print the job description for their reference and ensure they attach an up-to-date CV when applying.

Working in Partnership for a happier world. Follow us for company news and careers. #FindYourHappier #DrivenByPurpose

Retail & Consumer Goods
Industry
10,001+
Employees
1864
Founded Year

Mission & Purpose

We’re on a journey, an ongoing experiment to find happier, more trusted ways of doing business and all of our Partners have a part to play. By joining the Partnership you’ll be joining a different kind of business. One that seeks to make a difference, not just to its Partners, but to the lives of everyone. It’s this shared purpose that drives us. Guides us. And we believe that by working together, in Partnership, we can help create a place with happier people, for a happier business and a happier world. #FindYourHappier #DrivenByPurpose

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