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Team Member

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Bank of America

6d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Banking & Finance

AI generated summary

  • You should have strong communication and problem-solving skills, PC proficiency, and 0-18 months of experience. A graduate/postgraduate background is preferred, along with quality service focus.
  • You will provide operational support, process transactions, assist customers, handle calls, and follow procedures to ensure quality service with minimal guidance in a regulated environment.

Requirements

  • Entry level individual contributor position where the incumbents key responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support.
  • Possesses communication, problem solving and general PC skills.
  • Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures.
  • Receives general guidance and direction.
  • Incumbents would be Graduates / Post Graduates with 0-18 months of work experience.

Responsibilities

  • To be used for regulated roles : Entry level individual contributor position where the incumbents key responsibilities may include operational, service, administrative, technical support, basic level reporting, call center support and reviewing/processing transactions in Operations or Support. Possesses communication, problem solving and general PC skills. Has the responsibility to ensure quality service and effective support for the assigned functions, internal and/or external business partners and customers by following established procedures. Receives general guidance and direction. Incumbents would be Graduates / Post Graduates with 0-18 months of work experience.

FAQs

What is the job title for this position?

The job title for this position is Team Member.

What is the primary purpose of working at Bank of America?

The primary purpose is to help make financial lives better through the power of every connection.

Is this position suitable for recent graduates?

Yes, this position is suitable for graduates or post-graduates with 0-18 months of work experience.

What types of responsibilities will I have in this role?

Responsibilities may include operational, service, administrative, technical support, basic reporting, call center support, and processing transactions.

What skills are required for this position?

Required skills include communication, problem-solving, and general PC skills.

How does Bank of America ensure diversity and inclusion in the workplace?

Bank of America is devoted to being a diverse and inclusive workplace by hiring individuals with a broad range of backgrounds and experiences.

What kind of support does Bank of America provide to its employees?

Bank of America invests heavily in its teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Is there any flexibility in work schedules?

Yes, Bank of America offers a multi-faceted approach to flexibility depending on various roles in the organization.

What kind of growth opportunities are available at Bank of America?

Bank of America provides great career opportunities to learn, grow, and make an impact while offering the power to make a difference.

What kind of guidance will I receive in this role?

You will receive general guidance and direction in your responsibilities.

Bank of America

Helping to make financial lives better through the power of every connection.

1-10
Employees

Mission & Purpose

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.

Culture & Values

  • Deliver together

    We believe in the importance of treating each client and teammate as an individual and treating every moment as one that matters. We strive to go the distance to deliver, with discipline and passion. We believe in connecting person-to-person, with empathy and understanding. We believe everything we do for our clients, teammates and the communities we serve is built on a solid business foundation that delivers for shareholders.

  • Act responsibly

    We believe that integrity and the disciplined management of risk form the foundation of our business. We are aware that our decisions and actions affect people’s lives every day. We believe in making decisions that are clear, fair and grounded in the principles of shared success, responsible citizenship and community building.

  • Realize the power of our people

    We strive to help all of our employees reach their full potential. We believe that diverse backgrounds and experiences make us stronger. We respect every individual and value our differences - in thought, style, sexual orientation, gender, gender identity and expression, race, ethnicity, culture, age, ability and experience.

  • Trust the team

    We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe that when we work together, we best meet the full needs of our clients, and deliver value to our shareholders.