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Team Member



16d ago

  • Job
    Entry Level
  • Hospitality & Retail
  • Leeds

AI generated summary

  • You must be passionate about home and garden, have exceptional customer service skills, and be eager to learn and work as part of a team. Knowledge of retail is a bonus, but not required.
  • You will assist in providing great customer experiences and maintaining store cleanliness and organization.


  • If you have experience with retail then GREAT but that’s not essential!
  • Every day you’ll be speaking with and helping our customers within the garden center, so it’s important that you offer every person that walks through our doors the exceptional customer service they have come to expect from us. That’s why having the right attitude is our most basic requirement.
  • To us, having the right attitude means always demonstrating your passion and enthusiasm for home and garden and being knowledgeable about our products and stock. Of course, we don’t expect you to know everything on day one (that’s where our amazing training comes in) but we do expect you to want to learn, to work as a part of a team, to strive to become as good at your job as you possibly can be and always try your hardest to offer the best customer service.


  • You will be helping to make sure our customers have a great experience and helping our stores to stay full, clean, and tidy


What qualities are you looking for in a Team Member at Homebase?

We are looking for individuals who have a positive attitude, passion for home and garden products, willingness to learn, ability to work well in a team, and dedication to providing excellent customer service.

Is retail experience necessary for this role?

While retail experience is helpful, it is not necessary. We provide training to all team members to ensure they have the knowledge and skills needed to succeed in their role.

What will I be doing on a day-to-day basis as a Team Member?

As a Team Member, you will be responsible for ensuring our customers have a great experience, helping to keep the store full, clean, and tidy, and providing exceptional customer service within the garden center.

How important is customer service in this role?

Customer service is a top priority for us at Homebase. We expect all Team Members to offer every customer exceptional service and have a passion for helping customers with their home and garden needs.

What opportunities are available for growth and development as a Team Member?

We offer fantastic training opportunities for all team members to help them improve their skills and knowledge. There are also opportunities for advancement within the company for those who show dedication and hard work.

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Mission & Purpose

Homebase is a UK-based home improvement and garden retailer. The company offers a wide range of products for home and garden renovation, including furniture, DIY supplies, paint, and homewares. Homebase aims to provide customers with quality products and expert advice to help them create and maintain their ideal living spaces. The company's purpose is to inspire and support customers in transforming their homes and gardens, ensuring they have access to everything they need for their projects.