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Team Member Relations Analyst

  • Job
    Full-time
    Mid & Senior Level
  • Consulting
    People, HR & Administration
  • Liberty

AI generated summary

  • You need a relevant degree, experience in employee relations within manufacturing, conflict resolution skills, HR experience, and certifications. Must work overnight shifts and manage multiple tasks.
  • You will ensure positive employee relations, conduct investigations, interpret policies, improve processes, support HR technology plans, and train management on compliance and conflict resolution.

Requirements

  • Bachelor’s degree (or higher) or equivalent professional work experience relevant to this position
  • Demonstrated professional experience in an employee relations/team member relations role in a manufacturing environment
  • Proven ability to work independently to develop solutions for complex problems based on facts, experience, and judgment
  • Experience in preparing documentation, presenting, and gaining approval for corrective action recommendation
  • Experience managing conflict resolution
  • Experience having responsibility for confidential documentation
  • Experience in a customer service role (daily face to face communication with customers)
  • Experience managing multiple daily tasks and projects with minimal direction
  • Proficiency with Microsoft Office Suite (Excel, PowerPoint)
  • Ability and willingness to work overnight shift, typically 11:00 PM to 7:00 AM, and alternating weekends
  • Ability and willingness to cover other shifts when needed
  • Ability to work from multiple areas of a large manufacturing facility, including but not limited to attending in-person meetings held at various locations throughout the facility, engaging with employees working in different areas throughout the facility, etc.
  • Bachelor's degree (or higher), specifically in a Human Resources closely related field
  • Human Resources experience
  • PHR, SPHR, SHRM-CP, SHRM-SCP certification
  • Six Sigma certification and/or Toyota TBP problem solving completion through panel
  • Experience in an automotive manufacturing environment

Responsibilities

  • Responsible for ensuring positive employee relations
  • Conducts investigations of workplace policy violations
  • Applies policies and procedures across organization
  • Interprets policies and changes to policy
  • Seeks ways to proactively improve organizational processes and outcomes
  • Applies experience and expertise to research solutions
  • Reports trends to HR leadership
  • Support and implement HR technology plans
  • Recommends policy changes to support business needs
  • Assisting all levels of the organization with concern resolution / team member issues
  • Train, coach, and provide guidance to supervisors on HR policies, procedures, and applicable laws
  • Act as a business partner to all levels of management
  • Implementing corrective action when applicable
  • Group Leader policy training

FAQs

What is the location of the Team Member Relations Analyst position?

The position is based at Toyota's manufacturing facility in Liberty, North Carolina.

What are the typical working hours for this role?

The typical hours are from 11:00 PM to 7:00 AM, with some possible flexibility, and the work schedule is Monday through Friday, requiring weekend coverage on alternating weekends.

Is relocation assistance available for this position?

Yes, relocation assistance is available if applicable for the selected candidate.

What is the primary responsibility of the Team Member Relations Analyst?

The primary responsibility is to appropriately interpret and consistently apply policies and procedures within assigned divisions across all levels to ensure positive employee relations.

What type of experience is required for this role?

Candidates should have demonstrated professional experience in an employee relations/team member relations role, preferably in a manufacturing environment.

Are there any specific qualifications needed for this job?

A Bachelor's degree or equivalent professional work experience is required, along with experience managing conflict resolution and handling confidential documentation.

Is there a requirement for certifications in this position?

While not mandatory, having certifications such as PHR, SPHR, SHRM-CP, SHRM-SCP, or Six Sigma can be advantageous.

Does this position involve interacting with all levels of the organization?

Yes, the role requires acting as a business partner to all levels of management and assisting with concern resolution and team member issues.

What tools or software proficiency is expected for this role?

Proficiency with the Microsoft Office Suite, specifically Excel and PowerPoint, is required.

What benefits are offered to employees in this position?

Toyota offers a variety of benefits including professional growth programs, comprehensive health care plans, a 401(k) savings plan with company matching, paid time off, and relocation assistance if applicable.

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Manufacturing & Electronics
Industry
10,001+
Employees
1937
Founded Year

Mission & Purpose

Toyota Motor Corporation is a global automotive industry leader manufacturing vehicles in 27 countries or regions and marketing the company’s products in over 170 countries and regions. Founded in 1937 and headquartered in Toyota City, Japan, Toyota Motor Corporation employs nearly 350,000 people globally.