FAQs
What specific knowledge is required for this position?
The position requires knowledge of debit reconciliation, digital payments operations, UPI, net banking, payment gateways, and MasterCard/Credit and Debit reconciliation.
What software skills are necessary for a Team Member in this role?
Candidates should have hands-on experience with Microsoft Office, particularly Excel, Word, and PowerPoint.
How important are communication skills for this role?
Strong communication skills are essential for effective collaboration and support within the team and with external stakeholders.
Is experience in digital payments important for this position?
Yes, knowledge of digital payments operations including various payment platforms and gateways is critical for this role.
Are there any specific tools or software that I should be familiar with?
Familiarity with Microsoft Office applications, particularly Excel for data handling, is necessary. Knowledge of tools related to digital payments is also beneficial.
Is prior experience in support services critical for this position?
While prior experience in support services is preferred, knowledge of the relevant areas is significant for this role.