FAQs
What is the main mission of Planet Organic?
The main mission of Planet Organic is to promote health in the community and support the earth's biodiversity, challenging conventional retailing and demonstrating that values-led, commercially driven business is Good Business.
What are the key responsibilities of a Team Member in the Tills & Grocery department?
Key responsibilities include making every customer's experience fun and rewarding, familiarizing yourself with the products sold in-store, serving customers at till points, and working as part of a team to complete daily tasks.
What qualities are we looking for in a candidate?
We are looking for candidates with excellent customer service skills, a willingness to learn, a passion for food, health, and well-being, and previous retail experience is preferred but not essential.
What kind of training is provided for new team members?
New team members are offered a selection of training courses that enable them to grow and progress in their roles from the moment they begin their Planet journey.
What benefits do employees receive at Planet Organic?
Employees receive a 35% colleague discount across all stores, excellent opportunities for career development, 28 days of holiday per year (pro-rata), access to the My Benefits platform, discounted life assurance, dental and travel insurance, and a company pension scheme.
Is experience in retail required for this position?
Previous retail experience is preferred but not essential; we value a willingness to learn and a passion for our products.
What is the company's stance on diversity and inclusion?
Planet Organic is committed to breaking down barriers to employment opportunities for different groups and values diversity among its workforce, aiming for colleagues to be representative of local communities and ensuring each colleague feels respected and able to give their best.
How much holiday do part-time employees receive?
Part-time employees receive 28 days of holiday per year, pro-rata based on their working hours.
Are there opportunities for career advancement?
Yes, there are excellent opportunities for career development and progression within Planet Organic.
What type of products should team members be familiar with?
Team members should familiarize themselves with organic and natural products sold in-store and be able to describe their benefits to customers.