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Team Secretary

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Sussex Partnership NHS Foundation Trust

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Chichester

AI generated summary

  • You must accurately type clinic letters, manage diaries, handle calls, support admin tasks, minute meetings, cover reception, and have excellent interpersonal skills for effective communication.
  • You will type clinic letters, manage diaries, handle calls, support admin tasks, update records, book appointments, minute meetings, cover reception, and communicate effectively with the team and service users.

Requirements

  • - Accurate typing of clinic letters from dictation
  • - Diary management of outpatient clinics
  • - Taking and making telephone calls to and from service users, carers, GPs, and colleagues
  • - Supporting the wider clinical team with admin tasks on a rotational basis
  • - Minuting meetings on an ad hoc basis
  • - Occasional cover of reception and switchboard
  • - Excellent interpersonal skills for effective communication with service users and the multi-disciplinary team

Responsibilities

  • - Accurate typing of clinic letters from dictation
  • - Diary management of outpatient clinics
  • - Taking and making telephone calls to and from service users, carers, GPs, and colleagues
  • - Supporting the wider clinical team with admin tasks on a rotational basis
  • - Screening and sending letters to GPs and patients
  • - Updating patient records and booking appointments
  • - Minuting meetings on an ad hoc basis
  • - Providing occasional cover for reception and switchboard duties
  • - Excellent interpersonal skills for effective communication with service users and the multi-disciplinary team

FAQs

What are the core responsibilities of the Team Secretary?

The core responsibilities include providing an efficient secretarial service to a Consultant Psychiatrist, including accurate typing of clinic letters, diary management, handling telephone calls, supporting the clinical team with administrative tasks, minuting meetings, and occasional cover of reception and switchboard.

What qualifications or skills are necessary for this role?

You will require excellent interpersonal skills for effective communication with service users and the multi-disciplinary team, as well as strong typing and administrative abilities.

What are the working hours for the Team Secretary position?

This is a full-time role consisting of 37.5 hours per week, Monday to Friday, from 9am to 5pm.

Is prior experience in a healthcare setting required for this role?

While prior experience in a healthcare setting may be beneficial, it is not explicitly stated as a requirement. A willingness to learn and be trained is essential.

Will I receive training as a new Team Secretary?

Yes, after a suitable period of training, you will be allocated to one of our Consultant Psychiatrists to provide secretarial services.

Is the position solely secretarial or will there be other responsibilities?

While the primary focus is on secretarial duties, you will also support the wider clinical team with admin tasks on a rotational basis.

Will the Team Secretary need to interact with external parties?

Yes, the role involves making and taking telephone calls to and from service users, carers, GPs, and colleagues.

Are there opportunities for career advancement in this position?

While the job description does not explicitly mention career advancement opportunities, gaining experience in this role may provide pathways to higher administrative positions within the organization.

Sussex Partnership NHS Foundation Trust

Providing specialist mental health, learning disability and prison health care services

Science & Healthcare
Industry
10,001+
Employees
2006
Founded Year

Mission & Purpose

Sussex Partnership NHS Foundation Trust provides mental health services and learning disability care across Sussex. Their mission is to deliver high-quality, compassionate care that supports the mental health and well-being of individuals and communities. The Trust aims to improve patient outcomes through innovative treatments, a supportive environment, and collaboration with patients and their families.