FAQs
What are the main responsibilities of a team leader at HEMA?
As a team leader, you will inspire and coach your colleagues, help them achieve their ambitions, ensure high customer satisfaction, and maintain a commercially successful store.
What qualifications are required for the team leader position?
You need at least an mbo work and thinking level, a minimum of two years of relevant experience in a leadership or senior role, and preferably experience in retail or similar commercial organizations.
What kind of work environment can I expect at Amsterdam Centraal Station?
You will work in a high traffic location with a small store catering to many travelers, often during peak hours. It's important to manage the dynamic and fast-paced environment effectively.
What benefits does HEMA offer to team leaders?
HEMA offers a salary between €2480 and €3208 per month, 22 vacation days, 8% holiday pay, variable bonus based on company results, 15% staff discount, pension scheme, travel cost reimbursement, and access to employee discount platforms.
How are team leaders expected to approach their leadership style?
Team leaders are encouraged to embrace strong leadership that allows team members to make their own choices and learn from mistakes, rather than traditional management methods that rely solely on timing tasks.
What does the recruitment process look like for this role?
The recruitment process includes submitting your application, an initial phone interview, a first meeting to get to know you better, an assessment to discover your strengths, a second conversation to discuss the assessment, and finally receiving an offer if all goes well.
Is prior experience in retail necessary for this role?
While experience in retail is preferred, relevant experience in supermarkets, hospitality, or other commercial organizations can also be a good fit.
How does HEMA support the development of its team leaders?
HEMA emphasizes personal and team development, providing opportunities for training, coaching, and conducting development discussions to enhance skills and career growth.
What is the location of the team leader position?
The position is located at Amsterdam Centraal Station, which is a bustling area with a significant flow of customers.
Are there additional incentives for working on weekends?
Yes, there is an irregularity allowance in accordance with our collective labor agreement (RNF CAO), which includes a 150% pay rate on Sundays.