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teamleider - Amsterdam-Noord

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HEMA

16d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    People, HR & Administration
  • Amsterdam

AI generated summary

  • You need leadership experience, entrepreneurial mindset, hospitality focus, Dutch B2 proficiency, and a commitment to both planning and team development.
  • You will lead the team, ensure smooth operations, coach and develop staff, set clear goals, manage KPIs, organize activities, and enhance customer experience daily.

Requirements

  • Ervaring in leidinggeven: Je hebt al aantoonbare werkervaring in een leidinggevende of senior rol in de retail, supermarkt, horeca of een vergelijkbare omgeving en bent klaar voor je volgende stap.
  • Ondernemend denken: Jij hebt ideeën over hoe dingen beter kunnen. Kom maar op, want wij willen leren van jouw frisse blik!
  • Gastvrijheid: Samen met jouw team maak je van iedere klant een tevreden klant – altijd en overal. Om al onze klanten goed te kunnen helpen, beheers je de Nederlandse taal op minimaal B2 niveau.
  • Denken én Doen: Van plannen maken tot uitvoeren, jij doet het allebei moeiteloos.
  • Ontwikkelmentaliteit: Niet alleen jij, maar ook jouw team groeit onder jouw leiding.

Responsibilities

  • Als teamleider ben jij de motor achter een succesvolle afdeling in de winkel – of dit nu mode, hardware of food is.
  • Jij zorgt samen met de filiaalmanager en andere teamleiders dat alles op rolletjes loopt, neemt elkaars taken over bij afwezigheid, en staat klaar om te helpen waar nodig.
  • Jouw taak? Het informeren, coachen en begeleiden van jouw team, zodat ze elke dag met plezier aan de slag gaan.
  • Je maakt jouw afdeling tot een succes door duidelijke doelen te stellen, zowel op commercieel vlak als in de persoonlijke ontwikkeling van je teamleden.
  • Denk aan het delen van de commerciële kalender, nieuwe productinformatie en dagelijkse targets, maar ook aan het ontwikkelen van talenten binnen jouw team.
  • Je hebt een dynamische rol waarin je stuurt op KPI’s, organiseert, activiteiten plant, nieuwe collega’s inwerkt en samen met jouw team de klant een geweldige ervaring biedt.

FAQs

What are the main responsibilities of a team leader at HEMA?

As a team leader, you will be responsible for ensuring the success of your department by coaching and guiding your team, setting clear goals, organizing activities, training new colleagues, and providing a great customer experience.

What qualifications are required for this position?

You should have proven experience in a leadership or senior role in retail, hospitality, or a similar environment. Additionally, you should demonstrate entrepreneurial thinking, hospitality skills, and a strong development mentality.

What is the salary range for this position?

The salary ranges from €2,480 to €3,208 gross per month based on a 38-hour work week.

How many vacation days and vacation pay do team leaders receive?

Team leaders receive 22 vacation days per year (based on a 38-hour work week) and 8% vacation pay.

Is language proficiency necessary for this role?

Yes, you should have a minimum B2 level proficiency in the Dutch language to effectively assist customers.

What other benefits are offered to employees?

Employees are offered 15% staff discount on HEMA products, a variable bonus of up to 2.2%, a good pension scheme, travel compensation, and access to discount platforms for various brands and amusement parks.

What is the application process for this job?

The application process includes submitting your application form, a phone interview, a first and second interview, an assessment, and finally receiving an offer and signing the employment contract.

Is there a focus on personal development in this role?

Yes, the role emphasizes personal development not just for the team leader but also for team members, encouraging growth under your leadership.

What type of working environment can I expect at HEMA?

You can expect a dynamic working environment where you actively contribute to making everyday life better for customers while also enjoying a supportive team culture.

What is the typical schedule for a team leader?

The role requires flexibility, with tasks that may need to be planned and executed throughout the working hours of the store, which can vary but typically align with store opening hours.

echt HEMA

Retail & Consumer Goods
Industry
10,001+
Employees
1926
Founded Year

Mission & Purpose

HEMA is a Dutch retail company that offers a wide range of everyday products, from homeware and clothing to food and personal care items, all at affordable prices. Known for its practical and functional designs, HEMA provides high-quality, well-designed products that simplify and enhance daily life. Their ultimate mission is to make life easier and more enjoyable for people by offering accessible products with a distinctive Dutch touch. The purpose of HEMA is to provide customers with a positive shopping experience through well-thought-out, sustainable products that meet their daily needs.