FAQs
What is the minimum educational requirement for this position?
A Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience is required.
How many years of experience is required for the Technical Account Manager role?
A minimum of 5 years of experience in a customer-facing role is required.
Is it necessary to be fluent in any specific languages for this job?
Yes, fluency in both English and French is required to effectively communicate with clients in the region.
Are there preferred qualifications for this role?
Yes, preferred qualifications include an MBA or Master’s degree in a Management, Technical, or Engineering field, experience as a Cloud Architect or similar role, and experience collaborating with various stakeholders.
What types of cloud services will I be helping customers adopt?
You will help customers adopt Google Cloud services such as Google Compute Engine, Vertex AI, Google Kubernetes Engine, BigQuery, Workspace, and many more.
What are the key responsibilities of the Technical Account Manager?
Key responsibilities include leading the implementation journey for customers, advocating for customer needs, developing relationships with key stakeholders, planning customer events, and developing best practices based on customer engagements.
Will I need to work with multiple teams across the organization?
Yes, the role involves engaging with diverse stakeholder groups and working across multiple teams to ensure customer success.
Does this position require travel?
The job description does not specify travel requirements; please inquire during the interview process for further clarification.
What should candidates expect during quarterly business reviews?
Candidates should expect to lead sessions that help understand a customer’s business and technical needs, allowing for better relationship development.
Is Google Cloud Consulting an equal opportunity employer?
Yes, Google is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of various factors such as race, color, and gender identity.