FAQs
What are the primary responsibilities of a Technical Analyst 1-Support?
The primary responsibilities include conducting investigations on front-end applications, capturing information, applying fix tools, shadowing end users, testing workflows, capturing log files, querying tables, updating database fields, cycling servers, and documenting notes and activities throughout the investigation lifecycle.
What qualifications are required for this position?
A minimum of 0-2 years of experience and a bachelor's degree in computer science engineering, information systems, software engineering, or a related field are required.
Is experience in application support necessary?
While not mandatory, 0-2 years of experience in application support, client/customer support, incident management, problem management, and change management is preferred.
What technical skills are preferred for this role?
Knowledge of SQL is preferred for this role.
What are the working hours for this position?
The working hours are from 5:30 PM to 2:30 AM IST, and employees need to be ready to work in different shifts and provide on-call support.
Does Oracle encourage diversity in hiring?
Yes, Oracle encourages candidates from all backgrounds to apply and is committed to expanding an inclusive workforce that promotes diverse insights and perspectives.
What kind of employee benefits does Oracle offer?
Oracle offers a highly competitive suite of employee benefits including flexible medical, life insurance, and retirement options, designed on the principles of parity and consistency.
Are there any accommodations available for individuals with disabilities during the hiring process?
Yes, Oracle is committed to including people with disabilities at all stages of the employment process and will provide accessibility assistance or accommodations as needed.
Is prior logging and database management experience required for the Technical Analyst position?
While prior experience is beneficial, it is not explicitly required. The role will involve tasks such as capturing log files and updating database fields, so a willingness to learn is important.
What is the company’s stance on equal employment opportunities?
Oracle is an Equal Employment Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status.