FAQs
What are the primary responsibilities of the Technical Customer Support Professional?
The primary responsibilities include assisting and advising clients regarding the GEOgraf product family via phone and email, independently addressing customer inquiries and issues, conducting seminars and individual training sessions, participating in service and development projects, ensuring quality assurance and documentation for version maintenance, and providing sales support through presentations.
What qualifications are required for this position?
Candidates should have a completed degree in surveying or a completed vocational training as a surveying technician, or an equivalent qualification.
Are knowledge of HHK and Trimble products required?
Knowledge of HHK and Trimble products is helpful but not a requirement for this position.
What language skills are necessary for the role?
Candidates need to have business-fluent German and good English language skills.
Is a driver’s license required for this job?
Yes, a Class B driver's license and corresponding driving experience are required.
What benefits does the company offer?
The company offers a challenging and varied role with high responsibility and development potential, a pleasant open work environment, flexible working hours and locations, an indefinite full-time employment contract with 30 days of vacation per year, fair remuneration, company pension plans, and an attractive stock savings program.
Is this position full-time or part-time?
This position is offered as a full-time role, consisting of 38.5 hours per week.
Where is this job located?
The job can be performed remotely in Germany or can be based in Braunschweig.
What values does Trimble emphasize regarding diversity and inclusion?
Trimble believes in celebrating differences and views diversity as a strength. They emphasize actively participating in opportunities for inclusiveness and ensuring that their community members feel seen, heard, and welcomed, regardless of their backgrounds.