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Technical Engineer

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Actalent

Today

  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    Engineering
  • North York

AI generated summary

  • You must have skills in equipment installation, calibration, commissioning, PLC, electrical knowledge, customer training, report preparation, technical support, team collaboration, and problem-solving.
  • You will commission and oversee installations, support customers via phone/email, test equipment, document processes, and provide technical support to teams while ensuring optimal performance on-site.

Requirements

  • Job Requirements:
  • Equipment Installation
  • Equipment Calibration
  • Equipment Commissioning
  • PLC
  • Electrical Knowledge
  • Customer Training
  • Report Preparation
  • Technical Support
  • Team Collaboration
  • Problem-Solving

Responsibilities

  • Commissioning and Field Service (70%)
  • Ensure readiness for commissioning through the use of the Site Progress Summary and weekly customer contact.
  • Installation supervision, cold commissioning, hot commissioning, performance tests, customer training, weekly site reports, and commissioning sign-off documents.
  • Prepare as-commissioned drawings, visit reports, expense reports, follow up on action items, update system configuration files, host in-house commissioning review meetings, and provide customer feedback.
  • In House (30%)
  • Support the Project Coordinator in pre-shipping activities: system testing, factory acceptance testing, customer training
  • Test new software releases
  • Update drawings, part lists, manuals, and training material
  • Design maintenance activities, create Engineering Change Notices (ECN)
  • Participate in assignments related to new product development
  • Provide support to the project team as required
  • Provide technical support to the sales team on product applications
  • Provide technical support to the production department
  • Validate new product versions
  • Day to Day:
  • Support customer-raised issues about their products via email or by phone
  • Test equipment, products, and systems before shipping to customers
  • Perform integration and documentation for equipment shipped from the factory
  • Support R&D and software groups on development work, including customer feedback and testing in the lab
  • Update or author test plans for products produced
  • Prepare for field service trips, including reviewing drawings and special equipment, and liaising with customers to ensure smooth operations
  • Post-trip reporting and debriefing to identify lessons learned
  • Out of Office:
  • Install equipment, supervise installation, commission, tune, connect, and calibrate equipment
  • Perform on-site adjustments and fine-tuning to ensure optimal equipment performance
  • Train on-site staff
  • Provide occasional customer support

FAQs

Is this position fully remote?

No, this is a fully on-site position in North York, Ontario.

What percentage of the job involves field service activities?

70% of the job involves commissioning and field service activities.

What type of activities will I perform in-house?

In-house activities account for 30% of the job and include system testing, factory acceptance testing, updating manuals, and supporting new product development.

Will there be travel involved in this role?

Yes, the role requires travel to diverse locations such as California deserts, Egypt, and Asia.

What qualifications are required for this position?

Hard skills required include equipment installation, calibration, commissioning, PLC experience, and electrical knowledge.

What soft skills are important for this Technical Engineer role?

Important soft skills include customer training, report preparation, technical support, team collaboration, and problem-solving.

What is the team structure for this position?

The team consists of 5 people, including the manager, with plans to expand to 7 people.

Are there specific safety requirements for the job?

Yes, the work environment may require hard hats, fireproof boots, and uniforms.

What type of training will be provided in this position?

The role involves customer training as well as training on-site staff during installations.

Does Actalent promote diversity and inclusion?

Yes, Actalent emphasizes diversity, equity, and inclusion as integral elements of their culture.

How can I request accommodations for the application process?

You can request reasonable accommodations by emailing actalentaccommodation@actalentservices.com for options.

What is the focus of the engineering work at Actalent?

The focus is on advancing engineering and science initiatives through specialized expertise and collaboration with clients.

Will I be provided with equipment for field service trips?

Yes, the role includes preparing for field service trips, reviewing drawings, and ensuring access to necessary equipment.

How do I handle customer-raised issues related to products?

You will support customer-raised issues via email or phone as part of your day-to-day responsibilities.

Are there opportunities for career growth with Actalent?

Yes, Actalent is committed to providing growth opportunities for its employees.

Actalent

An Engineering and Sciences Services Company | People to Possible

Human Resources
Industry
5001-10,000
Employees

Mission & Purpose

Actalent connects passion with purpose. Our scalable talent solutions and services capabilities drive value and results and provide the expertise to help our customers achieve more. Every day, our experts around the globe are making an impact. We’re supporting critical initiatives in engineering and sciences that advance how companies serve the world. Actalent’s global footprint and flexible delivery models ensure access to specialized talent where and when you need it. We promote consultant engagement through professional development and provide experiences to ensure continuous learning. Our people are the difference. Our expertise spans capabilities in engineering including product and manufacturing, systems and software, construction management, environmental, architecture and civil; and power and utilities. We focus on sciences capabilities in laboratory sciences, healthcare, and clinical research. Actalent is an operating company of Allegis Group, the global leader in talent solutions.