FAQs
What are the primary responsibilities of the Technical Product Sales Coordinator?
The primary responsibilities include administering and coordinating Business Class customer orders, ensuring contract compliance, mentoring peers, reviewing order accuracy, interacting with customers and technical personnel, and overseeing the order process from submission through installation.
What is the required educational background for this position?
A High School Diploma or GED is required for this position.
How much relevant work experience is preferred for applicants?
The position welcomes candidates with varying levels of relevant work experience, including 0-2 years, 2-5 years, 5-7 years, 7-10 years, 10 years+, or 15 years+.
Is this position eligible for commission or bonus?
Yes, most sales positions are eligible for a commission under the terms of an applicable plan, while most non-sales positions are eligible for a bonus.
What skills are necessary for success in this role?
Necessary skills include a strong understanding of business processes, excellent communication abilities, technical knowledge of services, customer interaction, and the ability to navigate multiple systems efficiently.
Will I need to work irregular hours?
Yes, regular, consistent, and punctual attendance is required, including the possibility of working nights, weekends, and overtime as necessary.
Does Comcast promote diversity and inclusion in the workplace?
Yes, Comcast is committed to promoting inclusion and diversity and does not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other protected status.
What type of customers will I be supporting in this role?
In this role, you will support multi-location customers with multiple services at each site, including Small and Medium Business (SMB) accounts.
Are there opportunities for professional development and advancement?
Yes, employees are encouraged to embrace new initiatives, and there are opportunities for mentorship within the team, which supports career growth and advancement.
What benefits does Comcast offer to employees?
Comcast offers best-in-class benefits that include personalized options for physical, financial, and emotional support, as well as expert guidance and always-on tools designed to help employees care for themselves and those who matter most.