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Technical Service and Development Specialist

  • Job
    Full-time
    Junior & Mid Level
  • Research & Development
  • Delaware, +1

AI generated summary

  • You need a B.S. in a technical field, 1-3 years of relevant experience, strong communication skills, problem-solving ability, and a valid driver's license.
  • You will provide technical support, train customers, collaborate with sales, communicate test results, ensure testing consistency, and develop industry relationships, with up to 50% travel.

Requirements

  • Minimum Qualifications
  • B.S. in a technical discipline
  • Minimum of 1-3 years of experience in related industry
  • Experience in technical or business development
  • Outstanding verbal and written communication, presentation, interpersonal, creative thinking, consulting, and analytical skills.
  • Ability to prioritize work to manage multiple projects to meet deadlines.
  • Excellent problem-solving/decision-making skills.
  • Ability to multi-task
  • Candidates must have a valid driver's license.

Responsibilities

  • Provide technical service and process training for new and existing customers.
  • Collaborate with Sales Manager to strengthen customer relationships and identify growth opportunities to enhance business profitability.
  • Actively participate in industry committees and organizations to stay updated on industry trends and promote the company's presence.
  • Communicate test results to customers promptly, including recommendations for process improvements based on samples received.
  • Work with both local and global colleagues to ensure consistency in testing methods and procedures.
  • Develop and maintain relationships with industry equipment manufacturers to promote KIS products.
  • Ability to travel up to 50%.

FAQs

What is the job title for this position?

The job title is Technical Service and Development Specialist.

Where is this position located?

This position is remote but can be based in Texas, Delaware, North Carolina, South Carolina, New York, West Virginia, or Florida.

What is the primary responsibility of the Technical Service and Development Specialist?

The primary responsibility is to provide expert support to current and potential customers with technical qualifications and processing of AIS products.

What are the minimum qualifications required for this role?

A B.S. in a technical discipline and a minimum of 1-3 years of experience in a related industry are required.

Is travel a requirement for this position?

Yes, the role may require travel up to 50%.

Are there opportunities for professional development in this role?

Yes, the position involves collaborating with Sales Managers and participating in industry committees, promoting professional growth and expanding knowledge in the field.

What competencies does Kuraray value in candidates for this position?

Kuraray values competencies such as customer focus, business insight, innovation, action orientation, accountability, results-driven mentality, collaboration, valuing differences, effective communication, courage, and trustworthiness.

What benefits does Kuraray offer to its employees?

Kuraray offers a competitive compensation package, a robust healthcare package, three weeks of paid time off, ten company holidays, paid parental leave, education reimbursement, and a matching 401k plan among other offerings.

Is prior experience in technical or business development necessary for this role?

Yes, experience in technical or business development is a minimum qualification for this position.

Does Kuraray America, Inc. provide equal employment opportunities?

Yes, Kuraray America, Inc. is an Equal Opportunity Employer and considers all qualified applicants without regard to race, gender, disability, or protected veteran status.

Working to create sustainable materials for a greener future.

Manufacturing & Electronics
Industry
501-1000
Employees
1986
Founded Year

Mission & Purpose

Kuraray is a global specialty chemical company that focuses on developing innovative materials, including resins, fibres, and chemicals, catering to various industries such as automotive, electronics, packaging, and healthcare. Their ultimate mission is to create value for society through the provision of high-quality products and solutions that address the evolving needs of their customers while prioritising sustainability and environmental responsibility. Kuraray's purpose revolves around leveraging their technological expertise and research capabilities to deliver products that enhance everyday life, promote safety, and contribute to a more sustainable future.

Benefits

  • Competitive salaries

  • Health, medical, and dental insurance

  • Retiree Medical Plan

  • Paid vacation

  • Paid sick and personal days

  • Employer-paid life insurance

  • Paid holidays

  • Matching Charitable Contributions

  • Matching 401K plans