FAQs
What is the work schedule for the Technical Services Manager position?
The work schedule is standard, Monday to Friday.
Where is the position located?
The position is ideally based in Barcelona, Spain.
What qualifications are required for this role?
A Bachelor's degree in a relevant field, such as biomedical engineering or clinical laboratory science, is required.
What type of experience is preferred for applicants?
Proven experience in field service or field applications management, ideally within the in vitro diagnostics (IVD) industry, is preferred.
What languages are required for this position?
Fluency in Spanish and English, both written and verbal, is required. Portuguese could be a plus.
Will there be travel involved in this role?
Yes, there is an expectation to travel to customer sites as part of the role.
What are the key responsibilities of the Technical Services Manager?
Key responsibilities include leading a team of field service engineers, ensuring timely technical support and services, coordinating installations in customer labs, building customer relationships, and managing local inventory levels.
What benefits does Thermo Fisher Scientific offer for this position?
The company offers competitive remuneration, an annual incentive plan bonus, healthcare, and a range of employee benefits.
Is project management experience necessary for this position?
While it is not strictly necessary, experience in project management—including planning, scheduling, and resource prioritization—is desirable.
What are the key qualities and skills needed for the role?
Key qualities include leadership experience, excellent communication and interpersonal skills, strong technical proficiency, problem-solving, and decision-making abilities.