FAQs
What is the primary role of a Technical Supervisor at Hilton?
The primary role of a Technical Supervisor at Hilton is to support the Engineering Team in maintaining hotel operations, ensuring safety, security, conservation, and compliance in all engineering and maintenance activities.
What qualifications are required for the Technical Supervisor position?
A certificate in a specialized field such as Electrical, Mechanical, Refrigeration, Carpentry, or Plumbing is required, along with current working knowledge of general maintenance and engineering work.
What kind of experience is preferred for this position?
Experience in the Maintenance Department of a large hotel, hospital, ship, or restaurant complex is preferred.
What are some of the specific tasks that a Technical Supervisor will perform?
Specific tasks include performing routine and preventative maintenance, responding to maintenance calls, executing the preventative maintenance schedule, assisting with energy conservation programs, and maintaining tools and equipment.
Is customer service a component of the Technical Supervisor role?
Yes, a passion for delivering great customer service is essential for the Technical Supervisor role as it involves working on behalf of guests and collaborating with team members.
What is the work environment like for a Technical Supervisor at Hilton?
The work environment is dynamic and requires the ability to work without close supervision and meet established timeframes while maintaining high standards of maintenance and engineering services.
Does Hilton provide training and professional development for Technical Supervisors?
Yes, Hilton promotes keeping technical training knowledge and skills up to date as part of the role, supporting the development of the Engineering Team.
How does the Technical Supervisor contribute to energy conservation efforts at Hilton?
The Technical Supervisor assists in implementing energy conservation programs and recommends maintenance system improvements for energy savings.
What type of tools and areas will the Technical Supervisor be responsible for maintaining?
The Technical Supervisor will maintain all tools, equipment, and working areas in good condition to ensure they meet required standards.
What is Hilton's vision for its team members?
Hilton's vision is "to fill the earth with the light and warmth of hospitality," which unites all team members to create remarkable hospitality experiences around the world.