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Job

Technical Support Engineer Graduate - USA

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AVEVA

•

1mo ago

đź’Ľ Graduate Job

Scottsdale +2

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Applications are closed

Graduate Job

Engineering•Scottsdale, Philadelphia, Houston

Description

  • AVEVA is actively looking to build a pipeline of Technical Support Engineer candidates to fill future positions on a rolling basis.

Requirements

  • Self-motivated individuals with a customer mindset and desire to help people
  • Enthusiasm for technical problem solving, with attention to detail and strong communication skills
  • Ability to learn and research in a dynamic and engaging environment
  • Additional language skills a plus, specifically Spanish, Portuguese or French.
  • Bachelor's Degree or higher
  • Engineering, Math, Computer Science, Natural Sciences or related field
  • GPA 3.0 or above
  • 0-2 Years Experience

Education requirements

Bachelors

Area of Responsibilities

Engineering

Responsibilities

  • Complete our New Hire Orientation and a thorough training program where you learn about our products, customers and company culture via classroom training, customer interactions, visiting operating facilities, shadowing and hands on experience helping customers get value from their software systems.
  • Enable our customers’ success to manage their operations by supporting them remotely through phone, email, web channels or on-site to best serve their environment while performing a variety of complex technical challenges.
  • Teach our customers how to use our software as an instructor for public classes, or assist in the development of your peers by getting involved as an internal instructor or job trainer
  • Develop your business acumen by communicating frequently with our customers to understand how they utilize our software to solve their business challenges, and by collaborating with different AVEVA departments to deliver and improve our customers’ experience with our company and products.
  • Grow your technical skill-set by developing a solid foundation in the AVEVA software portfolio, related software and industry technologies.

Details

Work type

Full time

Work mode

hybrid

Location

Scottsdale, Philadelphia, Houston