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Technician

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Engineering

Requirements

  • Full UK Driving Licence
  • NVQ Level 3 in Light Vehicle Maintenance
  • Motor Industry experience is essential
  • Happy to work independently and as part of a team
  • Ability to work to timescales effectively, with a keen eye for detail

Responsibilities

  • Carrying out service, diagnosis and repair of vehicles to excellent standards
  • Communicating with the Service Reception team and Workshop Control
  • Speaking with customers on occasion to provide your expert, technical opinion
  • Maintaining thorough and up-to-date product knowledge
  • Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals
  • Maintaining good housekeeping standards and orderly administration of your work

FAQs

What are the primary responsibilities of the Technician role at Group 1 Automotive?

As a Technician, your primary responsibilities include carrying out service, diagnosis, and repair of vehicles, communicating with the Service Reception team, occasionally speaking with customers, maintaining product knowledge, ensuring high customer service levels, and maintaining good housekeeping standards.

What qualifications do I need to apply for the Technician position?

You need a full UK Driving Licence, NVQ Level 3 in Light Vehicle Maintenance, and relevant motor industry experience.

Is experience in the motor industry essential for this role?

Yes, motor industry experience is essential for the Technician role.

Will I have opportunities for training and development?

Yes, Group 1 Automotive offers accelerated training pathways and manufacturer training to help you grow in your career.

What is the expected salary range for the Technician position?

The expected competitive salary has uncapped earnings potential up to £60,000 OTE.

Are there any additional benefits for employees?

Yes, employees enjoy benefits such as enhanced paternity and maternity leave, long service holiday rewards, and a paid day off for their birthday.

Do I need to work independently, or is teamwork required?

You should be happy to work both independently and as part of a team.

What kind of work environment can I expect at Group 1 Automotive?

You can expect to work in state-of-the-art facilities with modern automotive technology and a friendly team atmosphere.

How important is customer service in this role?

Maintaining exceptionally high customer service levels is crucial, as it leads to customer loyalty and referrals.

What are the working hours for the Technician position?

Working hours are typically set according to the business needs, which may include flexibility based on customer demands. Please inquire during the application process for specific details.

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.

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