FAQs
What is the job title for this position?
The job title is Techniker im Remoteservice (w/m/div.).
What are the main responsibilities of this role?
The main responsibilities include providing technical support to customers and service technicians via phone, conducting remote analysis and troubleshooting of Bosch alarm systems, activating and configuring Bosch reporting systems remotely, and supporting onsite service technicians during startup and troubleshooting.
What qualifications are required for this position?
The qualifications required include a completed vocational training, IT basic knowledge, proficiency in MS Office, reliability, teamwork skills, resilience, an independent and responsible working style, willingness to work in a 24/7 shift system, and German language proficiency at C2 level.
Is previous experience required for this role?
The job description does not specify a requirement for previous experience, but a completed vocational training is necessary.
What is the working schedule for this position?
The working schedule includes a willingness to work in a shift system 24/7.
Will there be any training provided for new employees?
Yes, there will be training provided during the onboarding process.
Is there an opportunity for remote work after the training period?
Yes, there is a possibility of mobile working after successful training.
Who can I contact for more information about the job?
You can contact Hannah Klein from the Human Resources department at Tel: 0391/243-2150 for more information.
How can I apply for this position?
You can apply for the position by submitting your application, which can be done in just 3 minutes.
In which location is this position based?
This position is based in Magdeburg, at Bosch Service Solutions Magdeburg GmbH.