FAQs
What are the main responsibilities of the Technischer Kundenberater After Sales position?
The main responsibilities include handling After Sales service activities, analyzing technical inquiries and complaints, providing technical support, managing repairs both in-house and on-site, supporting beta tests and product launches, and overseeing returns and credit notes.
Is previous experience required for this role?
Yes, relevant professional experience in customer consulting and technical support is required, ideally with experience in locks and access control systems.
What kind of work environment can I expect at ASSA ABLOY?
You can expect a collegial, dynamic team with an open communication culture, an exciting environment that combines local SME flair with international corporate orientation.
What skills are required for this position?
Required skills include a solution and service-oriented approach, flexibility, strong communication abilities, an independent and reliable working style, and very good German language skills, with additional language skills being an advantage.
Will there be opportunities for professional development in this role?
Yes, there will be ample opportunities for active participation in shaping the role and developing within the diverse responsibilities of the position.
Is travel required for this position?
Yes, there is a travel requirement of approximately 10-40% within Switzerland.
Who should I contact for more information about the job?
For more information, you can contact Fabienne Weichselbraun at hr.chriw@assaabloy.com.
What do employees appreciate about working at ASSA ABLOY?
Employees appreciate the active involvement in their roles, the development scope, comprehensive onboarding, and the supportive team environment.