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Technology & Product Experience Communications, Associate

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JP Morgan Chase & Co.

13d ago

  • Job
    Full-time
    Expert Level
  • Marketing
    Media & Journalism
  • Mumbai

AI generated summary

  • You need 10-12 years in corporate/executive communications, strong writing skills across mediums, project management experience, and the ability to simplify complex concepts.
  • You will create strategic communication plans, manage tactics for various stakeholders, support executives, craft compelling stories, and streamline communication processes in a complex environment.

Requirements

  • 10-12 years of internal, corporate and/or executive communications experience, including extensive hands-on writing, editing, project management and presentation building, in technology or financial services.
  • Demonstrated success developing executive-level messages, providing communications counsel to senior management teams, and executing strong communications strategies.
  • Hands-on writing experience in diverse styles and for various mediums- long form, short form, infographics, video, blogs, thought leadership op-eds, case studies, features, event reportage, executive scripts, creative campaign copy etc.
  • Organized self-starter, project manager and multi-tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines.
  • Outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
  • High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and takes accountability and accepts responsibility.
  • Strong ability to take complex concepts and deliver them into simple/digestible communications.
  • BA/BS in Communications, Marketing, Journalism, Public Relations or related degree
  • Experience working with C-suite executives
  • Experience in digital journalism, social media, digital content, Intranet design, content development, and collaboration and measurement tools
  • Knowledge of Agile methodology

Responsibilities

  • Creating and executing strategic communications plans and measuring their success.
  • Developing and managing communications tactics and channels (both internal and external) to support the team strategy; this will require partnership with communicators from multiple groups as you look to drive innovation, new ideas and better ways of communicating.
  • Managing priority stakeholder relationships and serving as a communicators advisor to complement business priorities with impactful storytelling; this includes staying current on emerging communication methods, patterns, techniques and technologies/tools.
  • Supporting multiple senior executives with communications needs, including executive messages, site visits, and town halls to connect with their teams and advance business goals.
  • Curating and writing interesting and compelling stories with a human connection to build, manage and deliver a robust internal and external editorial calendar.
  • Interweaving local, country-wide and global priorities to maintain a balance and effective air traffic control of communication interventions in a highly matrixed environment.
  • Identifying areas of efficiency and ways to execute these responsibilities more simply and effectively.

FAQs

What is the primary focus of the Technology & Product Experience Communications Associate role?

The primary focus is to develop and deliver communications strategies that inspire and motivate teams across the Consumer & Community Banking Technology and Product & Experience organizations, particularly in India.

What are the key responsibilities associated with this position?

Key responsibilities include creating and executing strategic communications plans, managing communications tactics and channels, supporting senior executives with their communications needs, curating compelling stories, and identifying areas for efficiency.

What qualifications are required for this role?

The role requires 10-12 years of internal, corporate and/or executive communications experience, hands-on writing experience, project management skills, outstanding judgment and interpersonal skills, and the ability to simplify complex concepts.

What are some preferred qualifications for the Technology & Product Experience Communications Associate?

Preferred qualifications include a BA/BS in Communications, Marketing, Journalism, or related fields, experience working with C-suite executives, and knowledge of Agile methodology.

Is experience in technology or financial services important for this position?

Yes, extensive hands-on experience in technology or financial services is important for developing effective communications strategies within these sectors.

Will the Associate work closely with senior executives?

Yes, the Associate will support multiple senior executives with their communication needs and act as a communications advisor to them.

What types of content will the Associate be responsible for writing?

The Associate will be responsible for writing various content types, including executive messages, long-form and short-form articles, infographics, video scripts, blogs, and thought leadership pieces.

Is there an emphasis on diversity and inclusion in this organization?

Yes, JPMorgan Chase & Co. places a high value on diversity and inclusion and is committed to being an equal opportunity employer.

How does the Marketing & Communications team contribute to the firm’s reputation?

The Marketing & Communications teams shape the firm's brand and enhance its reputation through innovative marketing campaigns and partnerships while using data analytics to better serve customers.

What qualities are essential for success in this position?

Essential qualities include being a self-starter, creative, detail-oriented, organized, a strong writer, and having the capability to manage multiple projects while effectively communicating complex concepts.

JP Morgan Chase & Co.

Finance
Industry
10,001+
Employees
2000
Founded Year

Mission & Purpose

For over 200 years, JPMorgan Chase & Co has provided innovative financial solutions for consumers, small businesses, corporations, governments and institutions around the world. Today, we're a leading global financial services firm with operations servicing clients in more than 100 countries. Whether we are serving customers, helping small businesses, or putting our skills to work with partners, we strive to identify issues and propose solutions that will propel the future and strengthen both our clients and our communities. © 2017 JPMorgan Chase & Co. JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Benefits

  • Healthcare and Insurance Plans

    Our employees are entitled to a variety of healthcare insurance plans, ranging from medical, dental and vision, to life and accident, disability, before-tax spending accounts, and group legal services.

  • Wellness Programs

    We are committed to providing employees with exceptional care — including arranging wellness screenings and assessment as well as access to health coaches, counseling, and guidance services for our employees.

  • Employee Programs

    Programs offered to eligible employees include parental leave, back-up child care services, flexible work options, matching gifts, discounts on banking services, electronics, arts and entertainment, fitness programs, travel and more.

  • Family Care

    We know how important your family's health is to you so we offer a variety of healthcare packages that cover you and your partner, your children and your parents.

  • Hybrid Working Model

    Dependent on the needs of the business and the nature of the role, JPMorgan Chase offers a hybrid work model for some roles, with at least three days on-site.