FAQs
What is the main responsibility of a Telemarketer in this role?
The main responsibility of a Telemarketer is to render sales either by answering potential customers' requests or by cold calling, while influencing both existing and potential clients to buy the company's products or services.
What qualifications are required for the Telemarketer position?
Candidates should have a BA/BSc in any discipline, though high school diploma holders will also be considered. Proven work experience in a sales or customer service role is also required.
Is previous telemarketing experience necessary for this role?
Yes, a proven work experience as a Telemarketer, Sales Representative, or in an equivalent customer services/sales role is a requirement.
What skills are important for a successful Telemarketer?
Important skills include outstanding communication and presentation skills, proficiency in the English language, knowledge of sales talk techniques, and patience to deal with customer rejections.
What type of customers will I be dealing with?
You will be dealing with prospective customers, including both existing clients and potential new clients, through phone calls.
Are there any sales targets I need to achieve?
Yes, you are expected to go the "extra mile" to achieve sales targets and help facilitate future sales.
Will I need to write sales scripts?
Yes, part of your responsibilities will include writing sales scripts to effectively close sales deals.
Do I need to have knowledge of CRM software?
Yes, knowledge of CRM software and telephone systems is a requirement for this position.
How will I be measured on my performance?
Your performance will be measured by your ability to achieve sales targets, manage customer relationships, and maintain accurate sales records.
What should I do if I face customer rejections?
The role requires patience to deal with customer rejections, so it's important to remain positive and focus on understanding and meeting other customers' needs.