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Telesales Representative with German

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U.S. Bank National Association

12d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You need native German fluency, strong English skills, a high school diploma, sales experience, and retail finance knowledge, plus great communication and time management skills.
  • You will contact potential customers, make sales calls, explain product features, follow up for satisfaction, sign agreements, and communicate organizational policies to drive sales.

Requirements

  • Fluency in the German language at a native level,
  • Very good working knowledge of the English language,
  • High school diploma or equivalent previous sales experience,
  • Telephone sales experience as Junior Telesales Agent or equivalent nice to have.
  • Very good communication skills / presentation (oral and written) coupled with the ability to use analytical data to support arguments,
  • Ability to work individually as well as in a team,
  • Very good time management,
  • Strong, detailed knowledge of retail finance products and services

Responsibilities

  • Establishing contacts with potential customers.
  • Making sales calls; selling a full range of merchant processing products and related services.
  • Explaining features and benefits of products and services for purposes of creating new sales opportunities.
  • Initiating follow-up calls to ensure customer win and satisfaction.
  • Signing agreements with new customers (card acceptance).
  • Identifying opportunities, threats and advocacy related activities.
  • Communicating organization’s policies, procedures and practices to customers.

FAQs

What is the primary responsibility of a Telesales Representative with German at U.S. Bank?

The primary responsibility is to sign contracts with new clients to increase the number of acquired merchants, turnover, and profits, by making sales calls and presenting Elavon's merchant processing products and related services.

What language proficiency is required for this role?

Fluency in the German language at a native level is required, along with a very good working knowledge of the English language.

What qualifications are needed to apply for this position?

A high school diploma or equivalent is required, along with previous sales experience. Experience as a Junior Telesales Agent or equivalent is considered a nice-to-have.

What skills are essential for success in this role?

Essential skills include very good communication skills, the ability to analyze data, time management, and a strong knowledge of retail finance products and services.

Is previous telephone sales experience necessary for applicants?

While previous telephone sales experience is nice to have, it is not explicitly required for the role.

What competencies are expected from the Telesales Representative?

Expected competencies include customer centricity, a drive for results, and adherence to ethics and trust.

What are the working environments offered by U.S. Bank?

U.S. Bank offers an exciting, fast-paced, and diverse working environment with employees from many different nationalities.

What type of process will applicants go through if selected for this role?

Applicants will be subjected to due diligence to meet fitness and probity standards required by the Central Bank of Ireland’s Individual Accountability Framework Act 2023.

Are there opportunities for career growth within the organization?

Yes, U.S. Bank invests in career growth with development resources that provide opportunities for personal and professional advancement.

What benefits does U.S. Bank offer employees?

U.S. Bank offers benefits that aim to protect health and financial security, as well as support for career growth and development.

U.S. Bank National Association

Finance
Industry
1-10
Employees
1863
Founded Year

Mission & Purpose

U.S. Bank, a leading financial institution in the United States, provides a comprehensive range of banking and financial services to individual, business, government, and institutional clients. Their ultimate mission is to empower customers by offering innovative financial solutions that help them achieve their goals. The bank's purpose centers on building strong relationships, fostering economic growth in communities, and delivering trusted expertise to navigate financial challenges effectively, ensuring long-term prosperity for their stakeholders.

Benefits

  • Life outside of work

    Work is just one part of your life. Relax and recharge with time-off programs and other resources to help you find your ideal work-life balance.

  • Retirement and financial security

    Your financial wellness is important throughout your career and into retirement. We invest in your future with retirement savings, pension plans and tools to help you prepare for whatever is next.

  • Health and well-being

    Feeling well helps you do your best at home, at work and everywhere in between. We provide a variety of benefits and programs to help you take care of your health.

  • Career growth and development

    Be a lifelong learner and reach your career goals with development resources that boost your success.