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Telstra Retail: Casual Customer Service & Sales Consultant WATERGARDENS

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Telstra

10d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne
  • Quick Apply
    18d left

AI generated summary

  • You can build connections with customers, customize solutions, exceed sales targets, thrive in a fast-paced environment, and have experience in a customer-facing role.
  • You will showcase your skills daily, stay updated on tech trends, and use your sales and consultative service skills to support and provide solutions for customers.

Requirements

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You’ve got a drive to reach (and exceed) sales targets and KPIs
  • You’re hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • Experience in a customer-facing role

Responsibilities

  • As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor.
  • To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.
  • Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

FAQs

What is the employment type for this position?

The employment type for this position is casual.

What is the closing date for applications?

The closing date for applications is 27 February 2025 at 11:59 PM.

What is the main focus of the Retail Sales Consultant role?

The main focus of the Retail Sales Consultant role is to provide outstanding customer service and create an exceptional in-store customer journey while helping customers identify the products and services they need.

What opportunities does Telstra offer for career growth?

Telstra offers thousands of training and career growth opportunities to help team members enhance their skills.

Are there any commission incentives for this role?

Yes, there is a team performance-related commission, with the first two months guaranteed while you’re getting up and running.

What kind of discounts can employees expect?

Employees can expect 30% off Telstra services and exclusive discounts across 240 brands and partners.

Is there a parental leave policy?

Yes, Telstra offers 16 weeks of paid parental leave for primary and secondary carers.

What characteristics are desirable in a candidate for this role?

Desirable characteristics include the ability to build connections with customers, develop customized solutions, reach and exceed sales targets, a hunger to learn and grow, and experience in a customer-facing role.

What can candidates expect after submitting their application?

After submitting their application, candidates can expect an assessment supported by Telstra's partner, HireVue, and should keep an eye out for their email to move things along.

How does Telstra prioritize workplace culture?

Telstra prioritizes creating a welcoming and inclusive community where everyone is respected, valued, and celebrated, with zero tolerance for harassment of any kind.

Doing our best work, from anywhere.

Telecommunications
Industry
10,001+
Employees
1901
Founded Year

Mission & Purpose

We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe