FAQs
What is the employment type for this position?
The employment type for this position is permanent.
When is the closing date for applications?
The closing date for applications is 26 February 2025 at 11:59 PM.
What are the main responsibilities of a Retail Sales Consultant at Telstra?
As a Retail Sales Consultant, your main responsibilities include providing exceptional customer service, assisting customers in identifying their needs, and offering solutions to enhance their telecommunications experience.
What kind of training will I receive when I join Telstra?
You will receive continuous training from management to enhance your skills, keep you updated on the latest technology, and help you grow within the role.
Are there any performance-related commissions?
Yes, there is a team performance-related commission, with your first two months guaranteed while you are getting up to speed.
What kind of discounts do team members receive?
Team members receive 30% off Telstra services and exclusive discounts across 240 brands and partners.
Is prior experience in customer service required?
Yes, prior experience in a customer-facing role is required for this position.
What type of environment can I expect while working at Telstra?
You can expect a fast-paced, busy retail environment where you will need to multitask while still providing excellent customer service.
How does Telstra promote inclusivity in the workplace?
Telstra actively seeks individuals from various backgrounds, ethnicities, genders, and abilities, fostering a welcoming and inclusive community where everyone is respected, valued, and celebrated.
Will I need to participate in an assessment after applying?
Yes, after submitting your application, the next step is an assessment supported by their partner, HireVue. You will receive an email from them to proceed with the process.