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Telstra Retail: Part Time Customer Service & Sales Consultant HASTINGS

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Telstra

11d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Melbourne
  • Quick Apply
    17d left

AI generated summary

  • You must build connections, customize solutions, exceed sales targets, thrive in fast-paced environments, learn quickly, and have experience in customer-facing roles.
  • You will showcase your skills daily, stay updated on tech, and use your sales approach to support customers and provide tailored solutions.

Requirements

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You’ve got a drive to reach (and exceed) sales targets and KPIs
  • You’re hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • Experience in a customer-facing role

Responsibilities

  • As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor.
  • To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.
  • Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

FAQs

What is the employment type for this position?

The employment type for this position is permanent, part-time.

What is the closing date for applications?

The closing date for applications is 27 February 2025 at 11:59 PM.

What are the main responsibilities of a Telstra Retail Consultant?

As a Telstra Retail Consultant, your main responsibilities include providing outstanding customer service, identifying customers' needs, creating customized solutions, and achieving sales targets in a vibrant retail environment.

What benefits does Telstra offer to its team members?

Telstra offers various benefits, including team performance-related commissions, 30% off Telstra services, continuous training opportunities, a Telstra SIM card, exclusive discounts across 240 brands, and 16 weeks paid parental leave.

What kind of training can I expect in this role?

You can expect continuous training from management focused on enhancing your skills and keeping you updated on the latest tech and gadgets.

What qualities is Telstra looking for in a candidate?

Telstra is looking for candidates who can easily build connections with customers, develop customized solutions, have a drive to meet sales targets, are eager to learn and grow, and thrive in a fast-paced retail environment.

Is previous customer-facing experience required for this role?

Yes, having experience in a customer-facing role is important for this position.

How do I apply for the job?

To apply for the job, you need to submit your application, after which you will receive an assessment email from Telstra's partner, HireVue, to move forward in the selection process.

Does Telstra promote diversity and inclusion in the workplace?

Yes, Telstra actively seeks individuals from diverse backgrounds and promotes a welcoming and inclusive community, ensuring a culture where everyone is respected and valued.

Are there opportunities for career growth within the company?

Yes, Telstra offers numerous training and career-growth opportunities for team members to advance within the company.

Doing our best work, from anywhere.

Telecommunications
Industry
10,001+
Employees
1901
Founded Year

Mission & Purpose

We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe