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Telstra Retail: Part Time Customer Service & Sales Consultant MORNINGTON

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Telstra

19d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Melbourne
  • Quick Apply
    10d left

AI generated summary

  • You must build connections with customers, create tailored solutions, exceed sales targets, thrive in a fast-paced environment, and have experience in a customer-facing role.
  • You will showcase your skills daily by providing consultative service, staying updated on tech, and offering solutions to support customers with their needs.

Requirements

  • You're able to easily build a connection with a variety of new and existing customers
  • You can quickly develop customised solutions for customers
  • You’ve got a drive to reach (and exceed) sales targets and KPIs
  • You’re hungry to learn and grow within the role (and beyond)
  • You have experience in a customer-facing role
  • You love being in a fast-paced, busy retail environment, where you can spin plates, while still providing excellent customer service
  • Experience in a customer-facing role

Responsibilities

  • As a Telstra Retail Consultant, every day is an opportunity to showcase your X-factor.
  • To ensure you’re at the top of your game, you'll be continually trained up on all the latest cutting-edge tech and gadgets.
  • Your knowledge, progressive sales approach and consultative service superpowers will help you to support and provide solutions for our customers.

FAQs

What type of employment is this position?

This position is permanent part-time employment.

Where is the job located?

The job is located in Mornington, at a Telstra Retail Store.

What are the working hours for this role?

As a part-time role, specific working hours will vary, and they will be discussed during the application process.

Is there a commission structure in this role?

Yes, team performance-related commission is offered, with the first two months guaranteed while you are getting accustomed to the role.

Are there any benefits for employees?

Yes, employees receive various benefits, including a 30% discount on Telstra services, continuous training opportunities, Telstra SIM cards, and exclusive discounts across 240 brands and partners.

What qualifications are required for this position?

Applicants should have experience in a customer-facing role, be able to build connections with customers, develop customized solutions, and have a drive to reach sales targets.

Is training provided for this role?

Yes, there is continuous training from management to enhance your skills and help you grow in the role.

How can one apply for this position?

Interested candidates can submit their application and will subsequently receive an assessment supported by HireVue.

Is Telstra committed to diversity and inclusion?

Yes, Telstra actively seeks individuals from various backgrounds and has a zero-tolerance policy for harassment, promoting a welcoming and inclusive workplace culture.

Is flexibility available in this role?

Yes, Telstra supports flexible work arrangements and encourages candidates to discuss what flexibility means to them during the application process.

Doing our best work, from anywhere.

Telecommunications
Industry
10,001+
Employees
1901
Founded Year

Mission & Purpose

We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection. Be first to know about Telstra news, advice and offers, as well as updates on our people and partners: tel.st/subscribe