You need retail/customer service experience, strong customer focus, leadership skills, IT proficiency, attention to detail, and a creative eye. Appreciate Scope’s values around equality for disabled people.

You will manage stock, create window displays, recruit and train volunteers, and take charge in the manager's absence, tackling daily challenges that make a real difference.

Customer Relations

United Kingdom

Birmingham

Scope is a UK-based charity dedicated to promoting equality and advocating for the rights of disabled people. Their ultimate mission is to achieve a society where all disabled individuals have the same opportunities as everyone else. The purpose of Scope is to provide support, information, and practical assistance to disabled people and their families, while also campaigning for social change and influencing policy to remove barriers to equality. They aim to create a more inclusive society by raising awareness, challenging negative attitudes, and working towards systemic change that enables disabled individuals to live independently and participate fully in all aspects of life.

Non-profit

Scope

<div>
 <div>
  <div>
   <p>Job details</p>
  </div>
  <div>
   <div>
    <b>Job reference</b>
   </div>
   <p>REQ003803</p>
   <div>
    <b>Date posted</b>
   </div>
   <p>01/10/2024</p>
   <div>
    <b>Application closing date</b>
   </div>
   <p>15/10/2024</p>
   <div>
    <b>Location</b>
   </div>
   <p>Northfield</p>
   <div>
    <b>Salary</b>
   </div>
   <p>Starting full-time salary £21,840 per annum (£12.00 per hour) pro rata for part time, rising to £22,167.60 on passing the probation period. Plus a further increase on reaching the experience level</p>
   <div>
    <b>Package</b>
   </div>
   <p>Be a disability gamechanger 35 days holiday per year in Retail (full-time equivalent) Excellent training and career development Pay progression at 6 months and 2 years Company pension</p>
   <div>
    <b>Contractual hours</b>
   </div>
   <p>21</p>
   <div>
    <b>Job category/type</b>
   </div>
   <p>Part time</p>
   <div></div>
  </div>
 </div>
 <div>
  <div>
   <p>Temporary Assistant Shop Manager - Northfield</p>
  </div>
  <div>
   <div>
    <b>Job description</b>
   </div>
   <div>
    <p><b> Make a real difference to the lives of disabled people.</b></p>
    <p>“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager</p>
    <p>“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager</p>
    <p>Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?</p>
    <p>If you answered yes to these then we have the perfect opportunity for you.</p>
    <p><b> Fixed term for 3 months</b></p>
    <p><b> Part time, 21 hours per week.</b></p>
    <p><b> Scope Northfield shop - </b><b>850 Bristol Road, Northfield, Birmingham, B31 2NS</b></p>
    <p><b> The role</b></p>
    <p><b> Full job description</b></p>
    <p>As Temporary Assistant Shop Manager of Scope's Northfield shop you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding.</p>
    <p>You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great can do attitude and a willingness to learn.</p>
    <p>For more information about the role’s responsibilities, and the skills and experience required please use the link to the job description above.</p>
    <p><b> About you</b></p>
    <div>
     To be successful in this role, you will:
    </div>
    <p></p>
    <ul>
     <li>Proven experience in a retail or customer service environment.</li>
     <li>Be passionate about retail</li>
    </ul>
    <ul>
     <li>Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.</li>
     <li>Have a strong customer focus.</li>
     <li>Have solid IT skills.</li>
     <li>Have a good attention to detail and have a creative eye for shop displays.</li>
    </ul>
    <p>Please make sure you explain in your application, with examples, how you can meet these important skills.</p>
    <p>We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.</p>
    <p><b> About working in our shops</b></p>
    <p>Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Our shops are located across England and Wales and each shop has its own character and personality. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.</p>
    <p><b> Shop hours</b></p>
    <p>It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.</p>
    <p><b> Our values - pioneering, courageous, connected, open, fair</b></p>
    <p>By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.</p>
    <p><b> Disabled candidates</b></p>
    <p>We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.</p>
    <p>Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.</p>
    <p>Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email recruitment@scope.org.uk. You can find out more about <b>interview adjustments</b> on the Scope website.</p>
    <p><b> Equality, diversity and inclusion</b></p>
    <p>At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.</p>
    <p>We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.</p>
    <p>We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.</p>
    <p>You can find out more about <b>our approach to Equality, Diversity and Inclusion</b> on the Scope website.</p>
    <p><b> Scope benefits</b></p>
    <p>We believe hard work deserves reward and recognition. We offer a wide range of benefits including:</p>
    <ul>
     <li>35 days annual leave</li>
     <li>flexible working (where we can)</li>
     <li>company pension</li>
     <li>excellent training and career development</li>
     <li>strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues</li>
     <li>Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more</li>
    </ul><br>
    <p></p>
    <p><b> Link to full benefits package</b></p>
    <p><b> Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for equal futures for disabled people.</b></p>
    <p><b> Please note that successful candidates will be subject to an enhanced DBS check.</b></p>
    <p><b> We welcome all applications by 11:59pm BST on 15 October 2024.</b></p>
    <p><b> How to apply</b></p>
    <p><b> If you want to become a Disability Gamechanger, we'd love to hear from you. </b></p>
    <p><b>Click the apply button to create an account and complete your application form.</b></p>
    <p>#IND</p>
   </div>
  </div>
 </div>
</div>
<p></p>


 
  
   Job details
  
  
   
    Job reference
   
   REQ003803
   
    Date posted
   
   01/10/2024
   
    Application closing date
   
   15/10/2024
   
    Location
   
   Northfield
   
    Salary
   
   Starting full-time salary £21,840 per annum (£12.00 per hour) pro rata for part time, rising to £22,167.60 on passing the probation period. Plus a further increase on reaching the experience level
   
    Package
   
   Be a disability gamechanger 35 days holiday per year in Retail (full-time equivalent) Excellent training and career development Pay progression at 6 months and 2 years Company pension
   
    Contractual hours
   
   21
   
    Job category/type
   
   Part time
   
  
 
 
  
   Temporary Assistant Shop Manager - Northfield
  
  
   
    Job description
   
   
     Make a real difference to the lives of disabled people.
    “Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager
    “What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager
    Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?
    If you answered yes to these then we have the perfect opportunity for you.
     Fixed term for 3 months
     Part time, 21 hours per week.
     Scope Northfield shop - 850 Bristol Road, Northfield, Birmingham, B31 2NS
     The role
     Full job description
    As Temporary Assistant Shop Manager of Scope's Northfield shop you will be able to use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding.
    You may also deputise and be responsible for running the shop when the shop manager is absent. We are looking for a great can do attitude and a willingness to learn.
    For more information about the role’s responsibilities, and the skills and experience required please use the link to the job description above.
     About you
    
     To be successful in this role, you will:
    
    
    
     Proven experience in a retail or customer service environment.
     Be passionate about retail
    
    
     Be a dedicated team player and have the ability to motivate and lead the shop team and volunteers.
     Have a strong customer focus.
     Have solid IT skills.
     Have a good attention to detail and have a creative eye for shop displays.
    
    Please make sure you explain in your application, with examples, how you can meet these important skills.
    We ask you to show an appreciation of Scope’s values and our ambition of creating equal futures with disabled people.
     About working in our shops
    Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Our shops are located across England and Wales and each shop has its own character and personality. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience and we raise much needed funds to deliver an Equal Future for disabled people and their families.
     Shop hours
    It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.
     Our values - pioneering, courageous, connected, open, fair
    By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.
     Disabled candidates
    We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
    Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
    Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email recruitment@scope.org.uk. You can find out more about interview adjustments on the Scope website.
     Equality, diversity and inclusion
    At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.
    We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.
    We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.
    You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.
     Scope benefits
    We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
    
     35 days annual leave
     flexible working (where we can)
     company pension
     excellent training and career development
     strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
     Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more
    
    
     Link to full benefits package
     Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for equal futures for disabled people.
     Please note that successful candidates will be subject to an enhanced DBS check.
     We welcome all applications by 11:59pm BST on 15 October 2024.
     How to apply
     If you want to become a Disability Gamechanger, we'd love to hear from you. 
    Click the apply button to create an account and complete your application form.
    #IND
   
  
 



Temporary Assistant Shop Manager - Northfield

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