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Terapeuta de SPA - The Madrid EDITION

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Hospitality & Retail
  • Madrid

AI generated summary

  • You need a high school diploma or GED, 3 years of relevant experience, and no supervisory experience or specific licenses required.
  • You will assist guests, maintain cleanliness, manage supplies, ensure safety, and address inquiries while providing excellent service in the spa environment.

Requirements

  • Educación: Título de estudios secundarios o certificado equivalente de un programa de Desarrollo de Educación General (General Educational Development, GED).
  • Experiencia laboral afín: 3 años de experiencia laboral afín.
  • Experiencia como supervisor: No se requiere experiencia como supervisor.
  • Licencia o certificación: Ninguna

Responsibilities

  • Brindar asesoramiento general sobre el spa a los huéspedes cuando llegan, tales como la ubicación y el uso de los casilleros, las áreas de los salones y los puestos de hospitalidad.
  • Ofrecer a los huéspedes comodidades tales como agua, jugo o almohadas térmicas para el cuello.
  • Responder las preguntas generales sobre la información y las comodidades del hotel.
  • Acompañar a los huéspedes desde y hasta las salas de tratamiento.
  • Revisar en la computadora las actualizaciones y los cambios en la programación de manera regular durante todo el día.
  • Mantener la limpieza en la estación de trabajo, las salas de tratamiento, el casilleros del spa o salón de belleza y las áreas de los salones.
  • Desechar los residuos y colocar la ropa blanca sucia en el área adecuada.
  • Asegurar los productos y el equipo al término de cada turno.
  • Abastecer los casilleros, las áreas de los salones y los puestos de hospitalidad de toallas, ropa blanca, productos y comodidades.
  • Informar al gerente los accidentes, las lesiones y las condiciones laborales inseguras; realizar capacitaciones y obtener certificaciones de seguridad.
  • Cumplir con todas las políticas y los procedimientos de la compañía; asegurarse de que el uniforme y la apariencia personal sean pulcras y profesionales; proteger los bienes de la compañía.
  • Anticiparse a las necesidades de servicio de los huéspedes y atenderlas y agradecerles con aprecio genuino.
  • Hablar con los demás utilizando un lenguaje claro y profesional.
  • Cultivar y mantener relaciones laborales positivas con los demás.
  • Acatar las expectativas y los estándares de garantía de la calidad.
  • Estirarse, agacharse, retorcerse, arrastrarse y encorvarse; mover, levantar o transportar objetos que pesen 10 libras o menos; estar de pie, tomar asiento o caminar durante un período prolongado de tiempo.
  • Ejecutar otros deberes de trabajo razonables solicitados por supervisors.

FAQs

Do we support remote work?

No, this position is not remote; it requires full-time on-site work at The Madrid EDITION.

What is the educational requirement for this position?

The educational requirement is a high school diploma or an equivalent certificate from a General Educational Development (GED) program.

How much experience in a similar role is required?

A minimum of 3 years of experience in a similar role is required.

Is supervisory experience necessary for this job?

No, supervisory experience is not required for this position.

Are there any specific licensing or certification requirements for this role?

No specific licenses or certifications are required for this position.

What kind of skills are preferred for this position?

Preferred skills include the ability to maintain cleanliness, assist guests with their needs, and communicate clearly and professionally.

What type of work environment can I expect at The Madrid EDITION?

You can expect an inspiring work environment that challenges you and fosters pride in your role, emphasizing service that comes from the heart.

Are there any physical requirements for this job?

Yes, candidates should be able to stretch, bend, twist, and lift or transport objects weighing 10 pounds or less, and must be able to stand, sit, or walk for extended periods.

What is the hotel's stance on diversity and inclusion?

Marriott International promotes a diverse workforce and is committed to creating an inclusive culture that prioritizes people, ensuring non-discrimination for any protected status.

What opportunities for career growth are available with this position?

Joining EDITION provides access to a global network of brands within Marriott International, offering opportunities for professional development and career advancement.

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.