FAQs
What is the primary focus of the Territory Account Manager/Key Account Manager role at Uber Eats?
The primary focus is to drive the development of specific cities and areas with an emphasis on top merchant partners, helping grow Uber Eats' business performance in Gauteng.
What qualifications are required for this position?
The position requires at least 2 years of professional experience in Account Management, Start-Up, or Consultancy environments, along with strong motivation and passion for working with top merchants.
What are the key responsibilities of the role?
Key responsibilities include driving business performance in the assigned territory, building optimal restaurant offerings, identifying new partnership opportunities, resolving support issues, and maintaining strong relationships with top merchant partners.
Is prior experience in the food and beverage industry necessary for this role?
While prior experience in the food and beverage industry is not a specific requirement, a deep understanding of the industry is beneficial and is part of the responsibilities of the role.
Will the Territory Account Manager/Key Account Manager be working independently or as part of a team?
The role requires a high degree of autonomy, meaning the candidate should be able to work with minimal oversight while also actively collaborating with the wider Uber Eats team.
What skills are preferred for this position?
Preferred skills include the ability to analyze data for insights, excellent communication and organizational skills, effective pressure management, and strong problem-solving abilities.
Is there a need for travel within the territory?
Yes, the role involves driving on-the-ground knowledge and context about the assigned area, which may include traveling within that territory.
What types of support issues will I be addressing in this role?
You will be tackling complex support issues related to operational performance and partnership growth for top partners, ensuring timely resolutions.
What kind of work environment can I expect?
You can expect an "all hands on deck" environment that resembles a startup culture, fostering problem-solving and collaboration.
How does Uber Eats define success in this position?
Success in this position is defined by the effective growth of merchant partnerships, operational performance, and overall business performance in the assigned territory.