Tesco Colleague - City Towers Manch Express

Tesco

Apr 22

Job
Part-time
Entry Level
Hospitality & Retail
Manchester

AI generated summary

You must have a passion for excellent customer service, the ability to build rapport, make decisions, work well in a team, be punctual, and present yourself well to be a successful candidate.
You will serve customers with passion, work in service, picking, and replenishment areas, make decisions for customer satisfaction, uphold safety standards, and contribute to store performance and profitability.

Requirements

A passion for delivering great service, greeting customers with a smile, and serving them with pride
The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
To take the initiative and make decisions that are right for our customers
Work well within a team and communicate openly with others
Build relationships with colleagues to create a team spirit, having fun and celebrating success
Be at work on time, well presented and ready to be a brand ambassador

Responsibilities

Knowing your customers and serving them with passion and pride; giving great natural service.
Passionate and knowledgeable about the products and services within my store.
Working across the store in our service, picking and replenishment areas where required.
Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time.
Taking part in seasonal, community and charity events, creating a great inclusive atmosphere.
Being knowledgeable about your store’s performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit.
Handling products with care to maintain quality and ensure they reach customers in the best condition.
Being myself, living our values, making everyone feel welcome and always following our policies.
At times, you may be required to accept deliveries into the store

FAQs

What are the responsibilities of a Tesco Colleague at City Towers Manch Express?

The responsibilities include serving shoppers, working as part of a diverse team, and facing everyday challenges to improve the customer experience.

What kind of people are suited for this role?

This role is suitable for individuals who are committed, doers, and enjoy variety in their work. It is welcoming to people from all backgrounds and offers opportunities for career progression.

What can a Tesco Colleague expect to learn while working at City Towers Manch Express?

Working as a Tesco Colleague provides opportunities to meet new people, learn new skills, and be part of a specialist team. It offers a chance for personal and professional growth.

Tesco

Retail & Consumer Goods

Industry

10,001+

Employees

1919

Founded Year

Mission & Purpose

One of the world’s largest retailers of consumer goods from food to fashion. Serving our customers, communities and planet a little better every day in our stores and online is at the heart of everything we do. Founded in 1919 by Jack Cohen using the £30 he received on leaving the Royal Flying Corp, we’ve come a long way from his small market stall in East London. Today over 400,000 colleagues work across our stores, office, distribution and customer engagement centres in the UK, Europe and Asia. Share our passion for the people, products and places that make us great, and we can offer the right support to develop your skills.