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Tesco Travel Money Advisor

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Travelex

Jul 26

  • Job
    Full-time
    Entry Level
  • Bristol
  • Quick Apply

AI generated summary

  • You must have strong customer service skills, accuracy in handling cash transactions, knowledge of foreign currencies, and the ability to work flexible hours in a fast-paced environment.
  • You will assist customers with currency exchange, provide travel money advice, manage transactions, ensure compliance with regulations, and maintain an organized and welcoming environment.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title and location for this position?

The job title is Tesco Travel Money Advisor, and it is located at Tesco Bank in Bristol Yate.

What type of employment is this job?

This position is permanent and part-time.

How many hours per week will I be working?

You will be working 14 hours per week.

What is the pay rate for this position?

The salary is £12.50 per hour.

What are the working patterns like?

The job requires flexibility with a variety of shifts available between Monday and Sunday, and employees will receive a monthly or weekly rota depending on their team.

What benefits are offered with this position?

Benefits include a comprehensive voluntary benefits package, employee wellness programs, discounts provided by Bravo Benefit, flexible hours, 25 days of holiday (pro-rata), opportunities for bonuses, and a pension plan with Scottish Widows.

What kind of skills are required for this role?

Candidates should be numerically proficient, IT proficient, possess strong communication skills, and have a desire to succeed and make a difference.

What will my main responsibilities be?

Responsibilities include building relationships with customers, providing support and advice on foreign exchange products, processing transactions accurately, achieving key performance goals, and adhering to compliance procedures.

What does the interview process entail?

The process includes an initial screening call, an online interview with a numerical and accuracy test, a face-to-face meeting at the bureau, and a final offer if successful.

What is the mission of Travelex?

Travelex's mission is to simplify customers' access to international money, however and whenever they need it.

Does Travelex value diversity in its hiring practices?

Yes, Travelex is an equal opportunity employer and values diversity, not discriminating based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.