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Tesco Travel Money Advisor

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Travelex

Nov 9

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Inverness
  • Quick Apply

AI generated summary

  • You should be numerically proficient, IT savvy, an excellent communicator, and driven to succeed, caring about your impact and the experience you provide to others.
  • You will build customer relationships, offer tailored travel money advice, process foreign exchange transactions, meet performance goals, and ensure compliance with legal standards.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title for this position?

The job title is Tesco Travel Money Advisor.

Where is the job located?

The job is located at Tesco Inverness.

What is the type of employment for this role?

The role is a permanent part-time position.

How many hours per week does this job require?

The job requires 14 hours per week.

What is the salary for this position?

The salary is £12.50 per hour plus a monthly bonus.

What are the working patterns for this job?

The job requires flexibility to work a variety of shifts between Monday to Sunday, with a monthly or weekly rota provided.

What benefits are offered for this position?

Benefits include a range of insurances, employee wellness programs, employee discounts, flexible hours, 25 days holiday (pro-rata), monthly bonus opportunities, and a pension plan with Scottish Widows.

What kind of experience does Travelex value in candidates?

Travelex values candidates who are caring, enjoy providing exemplary service, have a desire to succeed, and enjoy sharing their travel knowledge and experience.

What are the main responsibilities of a Tesco Travel Money Advisor?

Responsibilities include nurturing customer relationships, providing support and advice on foreign exchange transactions, engaging with customers for transactions, processing online FX requests, and adhering to compliance procedures.

What skills are required for this role?

Required skills include numerical proficiency, IT proficiency, great communication skills, and a desire to succeed.

What does the interview process entail?

The interview process includes an initial screening call, an online interview with a numerical and accuracy test, a bureau visit to meet the Bureau Manager, and a final offer or feedback based on the visit.

What is the mission of Travelex?

Travelex's mission is to simplify customers' access to international money, however and whenever they need it.

Does Travelex practice equal opportunity employment?

Yes, Travelex is an equal opportunity employer and values diversity within the company.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.