Logo of Huzzle

Tesco Travel Money Advisor

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Swansea
  • Quick Apply

AI generated summary

  • You must be numerically proficient, IT savvy, an excellent communicator, and passionate about success, making a positive impact on customers’ experiences.
  • You will build customer relationships, provide tailored travel currency advice, process foreign exchange transactions, meet performance goals, manage online requests, and ensure compliance with regulations.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title for this position?

The job title is Tesco Travel Money Advisor.

Where is the job located?

The job is located at Tesco Swansea Llansamlet.

What is the employment type for this position?

The position is Permanent, Part Time.

How many hours per week will I be working?

You will be working 12 hours per week.

What is the salary for this role?

The salary is £12.50 per hour plus a monthly bonus.

What are the working patterns for this position?

The working patterns are flexible, with a variety of shifts available from Monday to Sunday.

What benefits are included with this role?

Benefits include a comprehensive voluntary benefits package, employee wellness programmes, discounts via Bravo Benefit, flexible hours, 25 days holiday (pro-rata), monthly bonus opportunities, and a pension with Scottish Widows.

What are the key responsibilities of a Tesco Travel Money Advisor?

Key responsibilities include building customer relationships, providing advice on travel money products, processing foreign exchange transactions, and adhering to compliance procedures.

What skills are required for this position?

Required skills include numerical proficiency, IT proficiency, strong communication skills, and a desire to succeed.

What does the interview process look like?

The interview process includes an initial screening call, an online interview with a numerical test, a face-to-face bureau visit with the Bureau Manager, and a reference check as part of the onboarding process.

Does Travelex have a policy on diversity and equal opportunity?

Yes, Travelex is an equal opportunity employer and values diversity, not discriminating based on race, religion, gender, age, or other statuses.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.