Tesco Travel Money Advisor

Travelex

Jul 8, 2024

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Milton Keynes

Requirements

Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
Engaging with customers to process all foreign exchange transactions accurately and efficiently
Delivering on key performance goals both procedural, operational and customer focused
Utilising your keen eye for detail to process daily online FX request and deliveries
Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

Application Process

Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis they’ll also be a small numerical test too that’ll you’ll complete.
Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.

FAQs

What is the job title for this position?

The job title is Tesco Travel Money Advisor.

What is the nature of the job?

The job is a permanent, part-time position.

How many hours per week will I be working?

You will be working 16 hours per week.

What is the hourly wage for this position?

The salary is £12.50 per hour, with the opportunity to earn a monthly bonus.

What are the working patterns for this role?

The role requires flexibility to work a variety of shifts between Monday and Sunday, and you will receive a monthly or weekly rota depending on your team.

What benefits are offered with this position?

Benefits include a leading flexible benefits package, a Cycle to Work Scheme, employee discounts, flexible hours, 25 days holiday (pro-rata), and the opportunity to earn a monthly bonus.

What responsibilities will I have as a Travel Money Advisor?

Responsibilities include nurturing relationships with customers, providing support and advice on foreign exchange transactions, engaging with customers efficiently, and adhering to compliance procedures.

What skills are needed to be successful in this role?

You need to be numerically proficient, IT proficient, a great communicator, and have a desire to succeed.

What does the interview process look like?

The interview process includes an initial screening call, an online interview with a numerical test, a face-to-face visit to the bureau, and a final offer if successful.

What does Travelex do?

Travelex is a market-leading specialist provider of foreign exchange, simplifying customers’ access to international money.

Does Travelex support diversity in the workplace?

Yes, Travelex is an equal opportunity employer and values diversity, not discriminating based on race, religion, gender, or other statuses.

Travelex

Finance

Industry

1001-5000

Employees

1976

Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.