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Tesco Travel Money Advisor

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Travelex

9d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Cambridge
  • Quick Apply

AI generated summary

  • You must be numerically adept, IT savvy, a strong communicator, and possess a desire to succeed while positively impacting others and making meaningful connections.
  • You will build relationships with customers, provide travel money advice, process foreign exchange transactions, meet performance goals, manage online FX requests, and ensure compliance with regulations.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What are the working hours for the Tesco Travel Money Advisor position?

The position is for part-time work, requiring 16 hours per week, with flexible shifts available between Monday to Sunday.

What is the salary for the role of Travel Money Advisor?

The salary for this role is £12.50 per hour, plus the opportunity to earn a monthly bonus based on performance.

What types of benefits do employees receive?

Employees receive a wide range of benefits, including private medical and dental insurance, employee wellness programs, discounts through Bravo Benefit, 25 days of holiday (pro-rata), and a pension plan with Scottish Widows.

What qualifications do I need to apply for this role?

Candidates should be numerically proficient, IT proficient, possess great communication skills, and have a desire to succeed in their role.

What is the interview process for the Travel Money Advisor position?

The interview process includes an initial screening call, an online interview with a Talent Acquisition Partner, a bureau visit to meet the Bureau Manager, and finally an offer if all goes well.

Is prior experience in foreign exchange necessary for this position?

While prior experience in foreign exchange is not explicitly required, a good understanding of numerical concepts and customer service skills is essential.

Can I choose my shifts in this role?

Yes, the role offers flexible hours and shift patterns that can suit various lifestyles, with opportunities for overtime.

What does it mean to be a travel money ambassador?

As a travel money ambassador, you will serve as a trusted advisor for customers, helping them with their foreign exchange needs and providing guidance tailored to their travel requirements.

Are there opportunities for career progression within Travelex?

Yes, Travelex encourages career growth and offers opportunities for advancement within the company based on performance and dedication.

Does Travelex promote diversity in its hiring process?

Yes, Travelex is an equal opportunity employer and values diversity, ensuring that they do not discriminate based on various factors including race, gender, age, and disability status.

Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.