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Tesco Travel Money Advisor

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Travelex

Sep 20

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Quick Apply

AI generated summary

  • You must be numerically and IT proficient, a great communicator, and driven to succeed, with a genuine care for customer needs and the impact you make.
  • You will build customer relationships, tailor travel money experiences, process foreign exchange transactions, meet performance goals, and ensure compliance with regulatory standards.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily.
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title for this position?

The job title is Tesco Travel Money Advisor.

What is the job type and hours for this position?

The job type is Permanent/Part Time with hours of 12 per week.

What is the salary for the Tesco Travel Money Advisor position?

The salary is £12.50 per hour.

What are the working patterns for this job?

The job offers flexible hours with a variety of shifts available between Monday and Sunday, and a monthly or weekly rota is provided.

What benefits are offered with this position?

Benefits include a comprehensive voluntary benefits package, employee wellness programs, a wide range of employee discounts, flexible hours, 25 days holiday (pro-rata), the opportunity to earn a monthly bonus, and a pension with Scottish Widows.

What skills are required for the Travel Money Advisor role?

Candidates should be numerically proficient, IT proficient, have great communication skills, and a desire to succeed.

What does the interview process entail?

The interview process includes an initial review and screening call, an online interview with a numerical and accuracy test, a bureau visit for a face-to-face meeting with the Bureau Manager, and then an offer if successful.

What does the role of a Travel Money Advisor involve?

The role involves forming relationships with customers to understand their travel needs, acting as a travel money ambassador, processing foreign exchange transactions, achieving key performance goals, and adhering to compliance procedures.

Is there an opportunity for career advancement within Travelex?

Yes, Travelex offers opportunities for career advancement and skills development in the field of foreign exchange.

Does Travelex offer equal employment opportunities?

Yes, Travelex is an equal opportunity employer and values diversity at the company.

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Travelex

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.

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