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Tesco Travel Money Advisor

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Travelex

Oct 3, 2024

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Sheffield
  • Quick Apply

AI generated summary

  • You must be numerically proficient, IT savvy, a great communicator, and driven to succeed, making a positive impact and building rapport with customers daily.
  • You will build customer relationships, provide tailored travel money advice, process foreign exchange transactions, meet performance goals, and ensure compliance with legal standards.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

FAQs

What is the job title for this position?

The job title is Tesco Travel Money Advisor.

What is the location of the job?

The job is located at Tesco Sheffield Savile.

What type of employment is being offered?

The position is a permanent, part-time job.

How many hours per week will I be working?

You will be working 16 hours per week.

What is the hourly wage for this position?

The salary is £12.50 per hour, plus a monthly bonus.

What are the working patterns for this job?

The job requires flexibility and the ability to work various shifts between Monday and Sunday; you will receive a monthly or weekly rota depending on your team.

What benefits are included with this job?

Benefits include a range of insurances, employee wellness programs, discounts, flexible hours, 25 days holiday (pro-rata), the opportunity to earn a monthly bonus, and a pension plan.

What is the role of a Tesco Travel Money Advisor?

The role involves supporting retail customers with their foreign exchange options, building relationships, processing transactions accurately, and adhering to compliance procedures.

What skills are needed for this position?

Skills required include numerical proficiency, IT proficiency, strong communication abilities, and a desire to succeed.

What does the interview process look like?

The interview process includes an initial screening call, an online interview with a numerical and accuracy test, a bureau visit for a face-to-face meeting, and an offer of employment if successful.

Is there a reference check as part of the hiring process?

Yes, there is a reference check that you will need to clear as part of the onboarding process.

What is Travelex's mission?

Travelex's mission is to simplify customers' access to international money, however and whenever.

Does Travelex value diversity in its hiring practices?

Yes, Travelex is an equal opportunity employer and values diversity in its workplace.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.