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Tesco Travel Money Advisor - Nottingham

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Travelex

17d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Nottingham
  • Quick Apply

AI generated summary

  • You must be numerically and IT proficient, a great communicator, and have a desire to succeed in a fast-paced environment.
  • You will nurture customer relationships, give travel advice, process foreign exchange transactions accurately, meet performance goals, handle online FX requests, and adhere to legal and regulatory standards.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

Application Process

  • Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
  • Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that’ll you’ll complete.
  • Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
  • Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.

FAQs

What are the working hours for this position?

The working hours for this part-time position are 20 hours per week, with a variety of shifts available between Monday to Sunday.

What are the salary and benefits offered for this position?

The salary for this position is £12.50 per hour. Benefits include a wide range of insurances, employee wellness programmes, employee discounts, flexible hours and shift patterns, holiday allowance, monthly bonus opportunities, and a pension plan.

What are the main responsibilities of a Tesco Travel Money Advisor?

The main responsibilities include nurturing customer relationships to understand their travel and currency needs, providing advice on Travelex products and services, processing foreign exchange transactions accurately and efficiently, meeting key performance goals, processing daily online FX requests and deliveries, and adhering to legal and regulatory standards.

What skills and qualities are required for this position?

Numerical proficiency, IT proficiency, strong communication skills, and a desire to succeed are important qualities for a Tesco Travel Money Advisor.

What is the interview process like for this position?

The interview process includes an initial screening call with a Talent Acquisition Partner, an online interview with a numerical and accuracy test, a visit to the bureau to meet the Bureau Manager, and a final offer or feedback.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.