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Tesco Travel Money Assistant - Exeter

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Travelex

19d ago

  • Job
    Part-time
    Entry Level
  • Hospitality & Retail
  • Exeter
  • Quick Apply

AI generated summary

  • You must be numerically and IT proficient, a great communicator, and have a desire to succeed in order to excel in this role.
  • You will nurture customer relationships, process FX transactions accurately, be a trusted advisor, deliver on performance goals, and adhere to legal compliance standards.

Requirements

  • Numerically proficient – You’ll need to have a firm grasp of numbers as you’ll be handling large amounts of cash and covering vast amounts of currency regularly daily
  • IT proficient – You’ll be dealing with computers and in house till systems and ordering systems throughout the day. You will receive full training on our systems, however a basic understanding will give you a great start.
  • Great Communicator - You’ll find talking with people and building relationships comes naturally to you. You’ll not only be a great talker, but a good listener who is understanding of people and their needs.
  • Desire to succeed – You’ll have the drive and vision to want to make a difference, to enjoy what you do, care about the impact you have and the way you make people feel.

Responsibilities

  • Nurturing and forming relationships with customers to gain a better understanding of their travel and currency requirements then tailoring their experience based on their destination
  • Establishing yourself as a travel money ambassador and their trusted advisor, providing support and advice on great Travelex products and services
  • Engaging with customers to process all foreign exchange transactions accurately and efficiently.
  • Delivering on key performance goals both procedural, operational and customer focused
  • Utilising your keen eye for detail to process daily online FX request and deliveries
  • Implementing best practice legal and regulatory standards and adhering to Travelex compliance procedures

Application Process

  • Step 1 – Our team of Talent Acquisition Partners or Bureau Managers will review your application and get in touch with you if they think your experience fits the brief and conduct an initial screening call.
  • Step 2 – You’ll then be invited to an online interview with one of our Talent Acquisition Partners. Here we’ll give you more insight into Travelex and the role whilst finding out a bit more about you. Given you’d be working with vast amounts of money on a regular basis there will also be a small numerical and accuracy test too that’ll you’ll complete.
  • Step 3 – If successful you will then be invited to visit the bureau where you will meet with the Bureau Manager face-to-face and have the opportunity to see what the working environment looks like. The Bureau Manager will be able to tell you more about the day-to-day responsibilities and answer any remaining questions you have.
  • Step 4 – If the bureau visit goes well, we’ll reach out and offer the opportunity to join Travelex as our newest employee. If you’re unsuccessful, we’ll still reach out to you to provide detailed feedback. We owe you that much as an employer who’s dedicated your time to meet with us.

FAQs

What are the working hours for this role?

The working hours for this role are part-time, with 20 hours per week. Shifts may vary between Monday to Sunday, and the rota will be provided monthly or weekly depending on the team.

What is the salary for this position?

The salary for the Tesco Travel Money Assistant position in Exeter is £12.50 per hour.

What are the benefits of working at Tesco Travel Money in Exeter?

Some of the benefits include a wide range of insurances, employee wellness programs, employee discounts, flexible hours, 25 days holiday (pro-rata), opportunity for monthly bonus, and pension contributions with Scottish Widows.

What qualifications or skills are required for this role?

The ideal candidate for this role should be numerically proficient, IT proficient, a great communicator, and have a desire to succeed. Training will be provided for the systems used in the role.

What is the interview process like for this position?

The interview process includes an initial screening call with a Talent Acquisition Partner, an online interview with a numerical and accuracy test, a bureau visit to meet the Bureau Manager, and a final offer stage if successful. Feedback will be provided to all candidates, whether successful or not.

Finance
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

Travelex is a leading global foreign exchange specialist, providing currency exchange services and international payment solutions. Operating through a network of stores, ATMs, and online platforms, Travelex caters to both individual travellers and businesses. Their goal is to simplify the complexities of foreign exchange, ensuring customers have convenient access to currency services worldwide. Travelex is dedicated to delivering exceptional service, competitive rates, and innovative solutions, making international travel and transactions seamless and efficient.