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Tesla Advisor

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Tesla

13d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Los Angeles

AI generated summary

  • You need 1+ years in customer service/sales, strong communication skills, proficiency in MS Office/CRM, and a valid driver's license. Salesperson license may be required based on your state.
  • You will greet guests, educate them on products, manage test drives, ensure exceptional service, meet sales goals, stay updated on EV trends, and assist with direct deliveries.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the role of a Tesla Advisor?

The Tesla Advisor is responsible for delivering an educational and immersive experience to customers, guiding them through the exploration of Tesla's products and facilitating a seamless sale and delivery process.

What qualifications do I need to apply for the Tesla Advisor position?

You need at least 1+ years of customer service and/or sales experience with a proven track record of meeting and exceeding goals, along with excellent communication skills and proficiency in Microsoft Office Suite and CRM tools.

Is a driver's license required for this job?

Yes, a valid driver's license is required for the Tesla Advisor position.

Are there any licensing requirements for this role?

Yes, for roles in certain states, a Motor Vehicle Salesperson License is required to engage in sales activities. In addition, a notary license is preferred for roles in specific states, and Tesla will assist with obtaining this license if needed.

What kind of benefits can I expect as a full-time Tesla employee?

Full-time Tesla employees are eligible for benefits such as competitive pay, medical and dental plans, 401(k) with employer match, paid time off, employee assistance programs, and various financial benefits starting from day one of hire.

What is the expected compensation range for a Tesla Advisor?

The expected compensation for a Tesla Advisor ranges from $20.52 to $38.48 per hour, along with cash and stock awards and benefits.

Is evening, weekend, or holiday work required for this position?

Yes, the Tesla Advisor role requires the ability to work evening hours, weekends, and holidays in a retail environment.

Does Tesla provide support for family-building and fertility?

Yes, Tesla offers family-building, fertility, adoption, and surrogacy benefits as part of their employee benefits package.

How does Tesla support employees with disabilities?

Tesla is committed to working with and providing reasonable accommodations to individuals with disabilities and encourages candidates to inform their recruiter if they need accommodations during the interview process.

What type of sales experience is preferred for this position?

A background in sales with a proven ability to meet and exceed sales targets is preferred for the Tesla Advisor position.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.