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Tesla Advisor

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Tesla

Jan 12

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Los Angeles

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the primary role of a Tesla Advisor?

The primary role of a Tesla Advisor is to guide customers through their exploration of Tesla's products and facilitate a seamless sale and delivery process while providing exceptional customer service.

What qualifications are needed to apply for the Tesla Advisor position?

Candidates should have 1+ years of customer service and/or sales experience, excellent organizational and communication skills, proficiency in Microsoft Office Suite and CRM tools, and a valid driver's license. For certain states, a Motor Vehicle Salesperson License may also be required.

What kind of benefits does Tesla offer to full-time employees?

Tesla offers a range of benefits including competitive medical plans, dental and vision insurance, healthcare and dependent care flexible spending accounts, a 401(k) with employer match, employee stock purchase plans, paid time off, and various employee assistance programs.

Is experience in the automotive industry required to become a Tesla Advisor?

Experience in the automotive industry is not specifically required, but a proven track record in customer service and sales is essential.

What hours will a Tesla Advisor typically be expected to work?

Tesla Advisors should be able to work evening hours, weekends, and holidays as needed due to the retail environment.

Do I need a notary license to work as a Tesla Advisor?

A notary license is preferred for certain roles in specific states, but Tesla will provide assistance in obtaining the license if required.

What is the expected compensation for a Tesla Advisor?

The expected compensation ranges from $20.52 to $38.48 per hour, plus cash and stock awards and additional benefits.

Is there room for growth within the Tesla Advisor role?

Yes, there is potential for growth within the company, as Tesla values employee development and advancement opportunities.

Will I receive training as a Tesla Advisor?

Yes, Tesla provides training to new employees to ensure they are knowledgeable about the products and capable of delivering exceptional customer experiences.

What should I expect during the interview process for this role?

During the interview process, candidates can expect discussions around their customer service and sales experience, as well as their passion for sustainable energy and knowledge about Tesla's products.

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.

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