FAQs
What is the primary role of a Tesla Advisor?
The primary role of a Tesla Advisor is to guide customers through their exploration of Tesla's products and facilitate a seamless sale and delivery process while providing exceptional customer service.
What qualifications are needed to apply for the Tesla Advisor position?
Candidates should have 1+ years of customer service and/or sales experience, excellent organizational and communication skills, proficiency in Microsoft Office Suite and CRM tools, and a valid driver's license. For certain states, a Motor Vehicle Salesperson License may also be required.
What kind of benefits does Tesla offer to full-time employees?
Tesla offers a range of benefits including competitive medical plans, dental and vision insurance, healthcare and dependent care flexible spending accounts, a 401(k) with employer match, employee stock purchase plans, paid time off, and various employee assistance programs.
Is experience in the automotive industry required to become a Tesla Advisor?
Experience in the automotive industry is not specifically required, but a proven track record in customer service and sales is essential.
What hours will a Tesla Advisor typically be expected to work?
Tesla Advisors should be able to work evening hours, weekends, and holidays as needed due to the retail environment.
Do I need a notary license to work as a Tesla Advisor?
A notary license is preferred for certain roles in specific states, but Tesla will provide assistance in obtaining the license if required.
What is the expected compensation for a Tesla Advisor?
The expected compensation ranges from $20.52 to $38.48 per hour, plus cash and stock awards and additional benefits.
Is there room for growth within the Tesla Advisor role?
Yes, there is potential for growth within the company, as Tesla values employee development and advancement opportunities.
Will I receive training as a Tesla Advisor?
Yes, Tesla provides training to new employees to ensure they are knowledgeable about the products and capable of delivering exceptional customer experiences.
What should I expect during the interview process for this role?
During the interview process, candidates can expect discussions around their customer service and sales experience, as well as their passion for sustainable energy and knowledge about Tesla's products.