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Tesla Advisor

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Tesla

12d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Mission Viejo

AI generated summary

  • You need 1+ years in customer service/sales, be passionate about Tesla, organized with strong communication skills, proficient in Microsoft Office/CRM, and have a valid driver's license.
  • You will engage customers, educate on products, maintain a sales pipeline, provide exceptional service, exceed sales targets, stay updated on EV trends, and assist with deliveries as needed.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What are the primary responsibilities of a Tesla Advisor?

A Tesla Advisor is responsible for greeting and engaging walk-in guests, educating prospective customers about Tesla's products, facilitating test drives, providing exceptional customer service, achieving sales and delivery goals, demonstrating product expertise, and performing additional tasks as needed.

What qualifications are required for the Tesla Advisor position?

Candidates should have 1+ years of customer service and/or sales experience, a passion for sustainable energy, excellent organizational and communication skills, proficiency in Microsoft Office Suite and CRM tools, a valid driver's license, and, for certain states, a Motor Vehicle Salesperson License.

Are there any specific licensing requirements for this role?

Yes, for roles in certain states, a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles is required to engage in sales activities. Additionally, a notary license is preferred in other states.

What are the expected hours for a Tesla Advisor?

Tesla Advisors should be available to work evening hours, weekends, and holidays in a retail environment.

What benefits does Tesla offer to full-time employees?

Full-time Tesla employees are eligible for benefits such as medical, dental, and vision plans, paid health savings account contributions, flexible spending accounts, 401(k) with employer match, paid time off, and various voluntary benefits, among others.

What is the compensation range for the Tesla Advisor position?

The compensation range is between $20.52 and $38.48 per hour, along with cash and stock awards and additional benefits.

Is there room for growth within the Tesla Advisor role?

Yes, Tesla encourages professional growth and development within the company, and employees may have opportunities to advance based on performance and business needs.

What is Tesla's stance on diversity and inclusion?

Tesla is an Equal Opportunity / Affirmative Action employer committed to promoting diversity in the workplace and will consider all qualified applicants without discriminating based on race, color, religion, sex, sexual orientation, age, national origin, disability, or other protected factors.

Will Tesla provide accommodations for individuals with disabilities during the interview process?

Yes, Tesla is committed to working with individuals with disabilities and will provide reasonable accommodations upon request during the interview process.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.