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Tesla Advisor, Delivery

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Tesla

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Oklahoma City

AI generated summary

  • You need 1 year of customer service experience, strong communication skills, MS Office proficiency, a valid driver's license, and, in some states, a Motor Vehicle Salesperson or Notary license.
  • You will prepare loan and DMV documents, enhance delivery experiences, coordinate service, and collaborate with teammates to support smooth deliveries and maximize efficiency.

Requirements

  • At least 1 year of customer service experience
  • Proactive team member and ability to develop collaborative relationships
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
  • Demonstrate expertise in selling Tesla’s products and services
  • Maximize scheduling efficiency to improve customer experiences
  • Compile reports for performance improvement and support training
  • Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
  • Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report
  • Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales

FAQs

What is the primary focus of a Tesla Advisor, Delivery?

The primary focus is on enhancing operational efficiency to boost store productivity and ensuring an exceptional customer experience after they place a vehicle order.

What qualifications are needed for the Tesla Advisor, Delivery position?

Candidates must have at least 1 year of customer service experience, be highly organized, possess excellent written and verbal communication skills, and be proficient with Microsoft Office Suite and CRM tools (Salesforce preferred).

Is a Motor Vehicle Salesperson License required for this role?

Yes, for roles in specific states (CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC), a Motor Vehicle Salesperson License is required to engage in sales activities.

Are there specific hours or shifts required for this job?

Yes, candidates must be able to work evening hours, weekends, and holidays in a retail environment.

What are the key responsibilities of a Tesla Advisor, Delivery?

Key responsibilities include preparing customer loan and DMV documents, maximizing scheduling efficiency, compiling reports for performance improvement, coordinating service for the store fleet, and providing a great customer-centric delivery experience.

What benefits do part-time Tesla employees receive?

Part-time employees are eligible for benefits such as a 401(k) with employer match, Employee Assistance Program, sick and vacation time, the Tesla Babies program, back-up childcare and parenting support resources, and pet insurance.

Is a notary license preferred for this role?

Yes, a notary license is preferred for certain states (AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA), and Tesla provides assistance with obtaining the license if needed.

How does Tesla ensure diversity in its hiring practices?

Tesla is an Equal Opportunity / Affirmative Action employer, committed to diversity in the workplace and considers all qualified applicants without regard to various protected statuses.

Are reasonable accommodations available for individuals with disabilities during the interview process?

Yes, Tesla is committed to providing reasonable accommodations and encourages candidates to let their recruiter know if they need assistance during the interview process.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.