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Tesla Advisor, Delivery

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Tesla

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Franklin

AI generated summary

  • You need 1+ years in customer service/sales, strong communication skills, proficiency in Microsoft Office and CRM, a valid driver's license, and possibly a Motor Vehicle Salesperson License.
  • You will greet guests, educate customers on products, manage test drives, ensure customer service excellence, meet sales goals, and stay updated on EV trends and incentives.

Requirements

  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Greet and engage walk-in guests, creating a welcoming atmosphere for effective conversations
  • Excite and educate prospective customers through various channels about Tesla's product offerings
  • Help build and maintain a robust sales pipeline by collecting customer information and facilitating test drives for potential buyers
  • Provide exceptional customer service throughout the sales cycle, including customer education, vehicle preparation, and document completion
  • Actively contribute to the achievement of monthly sales and delivery goals by meeting and exceeding individual sales and KPI targets
  • Demonstrate expertise in Tesla’s products and services and stay updated on EV trends and local incentives
  • Perform additional tasks as assigned to meet business needs, including but not limited to direct deliveries to customer homes

FAQs

What is the role of a Tesla Advisor, Delivery?

A Tesla Advisor, Delivery is responsible for providing an exceptional customer experience by guiding customers through their exploration of Tesla's products, facilitating a seamless sale and delivery process, and ensuring client satisfaction from their initial showroom visit to delivery day.

What qualifications are required for the Tesla Advisor position?

The position requires 1+ years of customer service and/or sales experience with a proven track record of meeting and exceeding goals. Candidates should also be passionate about Tesla's mission, highly organized, and possess excellent written and verbal communication skills.

Is a valid driver's license required for this role?

Yes, a valid driver's license is required to perform duties associated with the Tesla Advisor, Delivery role.

Are there specific licensing requirements for this position in certain states?

Yes, this role requires a Motor Vehicle Salesperson License for candidates in certain states, such as CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC. Additionally, a notary license is preferred for roles in some other states.

What are the work hours for the Tesla Advisor position?

The Tesla Advisor is expected to work evening hours, weekends, and holidays as required in a retail environment.

What benefits does Tesla offer to full-time employees?

Tesla offers competitive pay along with benefits that include medical, dental, and vision plans with $0 paycheck contribution options, family-building benefits, a 401(k) with employer match, paid time off, and various voluntary benefits among others, all available from day one of hire.

Does Tesla provide any resources for employees' family or childcare needs?

Yes, Tesla provides family-building, fertility, adoption and surrogacy benefits, as well as back-up childcare and parenting support resources.

Is Tesla committed to diversity in the workplace?

Yes, Tesla is an Equal Opportunity/Affirmative Action employer committed to diversity and ensures all qualified applicants are considered for employment without regard to various protected statuses.

How does Tesla accommodate individuals with disabilities?

Tesla is committed to providing reasonable accommodations to individuals with disabilities and encourages candidates to inform their recruiter if they need an accommodation during the interview process.

What is Tesla's mission?

Tesla's mission is to accelerate the world's transition to sustainable energy.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.