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Tesla Advisor, Delivery

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Tesla

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Chesterfield

AI generated summary

  • You need 1+ years in customer service, strong communication skills, CRM proficiency, a valid driver’s license, and possibly a Motor Vehicle Salesperson or Notary license, depending on your location.
  • You will prepare customer documents, enhance scheduling efficiency, collaborate for smooth deliveries, support training, manage store fleet, and perform additional tasks as needed.

Requirements

  • At least 1 year of customer service experience
  • Proactive team member and ability to develop collaborative relationships
  • Highly organized and excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred)
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required
  • For roles working in CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, DC: This role requires you to possess a Motor Vehicle Salesperson License issued by the State Department of Motor Vehicles. Without the salesperson license, you cannot engage in sales activities. To check if you are eligible for the salesperson license, please contact the DMV in your state of employment
  • For roles working in AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, WA: Notary license is preferred. Should notary support be required of this role, Tesla will provide assistance with obtaining a license

Responsibilities

  • Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments
  • Demonstrate expertise in selling Tesla’s products and services
  • Maximize scheduling efficiency to improve customer experiences
  • Compile reports for performance improvement and support training
  • Work closely with other employees to ensure smooth pre-delivery experiences for customers with upcoming delivery appointments and provide a great customer-centric delivery experience
  • Maintaining Store Fleet: Coordinating service, allocation management, and completing accident report
  • Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales

FAQs

What are the primary responsibilities of a Tesla Advisor, Delivery?

The primary responsibilities include preparing customer loan and DMV documents, collaborating with cross-functional teams to ensure successful delivery appointments, demonstrating expertise in selling Tesla's products and services, maximizing scheduling efficiency, compiling performance improvement reports, and maintaining the store fleet.

Is a valid driver's license required for this position?

Yes, a valid driver's license is required for the Tesla Advisor, Delivery position.

What qualifications are necessary for this role?

At least 1 year of customer service experience, strong organizational and communication skills, proficiency with Microsoft Office Suite and CRM tools (preferably Salesforce), and the ability to work flexible hours, including evenings, weekends, and holidays.

Are there any specific licensing requirements for this role in certain states?

Yes, in specific states such as CA, CO, HI, ID, MD, MS, NV, NC, OH, PA, TN, UT, VA, and DC, a Motor Vehicle Salesperson License is required to engage in sales activities. Additionally, a notary license is preferred in states like AZ, GA, HI, IA, IN, NC, NJ, NM, NY, OH, PA, VT, and WA.

What type of employee benefits does Tesla offer?

Tesla offers a competitive benefits package that includes medical, dental, and vision plans with $0 payroll deduction options, family-building benefits, a 401(k) with employer match, flexible spending accounts, paid time off, and various voluntary benefits.

Is teamwork important in this role?

Yes, teamwork is essential to achieve the highest level of success as a Tesla Advisor, Delivery, although individual contributions will also be recognized.

Do I need to have experience in sales to apply for this position?

While specific sales experience is not explicitly mentioned, expertise in selling Tesla's products and services is a key responsibility, so prior sales experience can be beneficial.

Are there opportunities for advancement within the company?

Tesla promotes a culture of growth and advancement, and employees are encouraged to develop their skills and advance their careers within the organization.

Is Tesla committed to diversity in the workplace?

Yes, Tesla is an Equal Opportunity/Affirmative Action employer committed to diversity in the workplace and values applicants from all backgrounds.

What should I do if I need accommodations during the interview process?

If you need reasonable accommodations due to a disability during the interview process, please inform your recruiter, and they will assist you.

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Tesla

Tesla’s mission is to accelerate the world’s transition to sustainable energy.

Automotive
Industry
10,001+
Employees
2003
Founded Year

Mission & Purpose

Tesla’s mission is to accelerate the world’s transition to sustainable energy through increasingly affordable electric vehicles in addition to renewable energy generation and storage. California-based Tesla is committed to having the best-in-class in safety, performance, and reliability in all Tesla cars. There are currently over 275,000 Model S, Model X and Model 3 vehicles on the road worldwide. To achieve a sustainable energy future, Tesla also created infinitely scalable energy products: Powerwall, Powerpack and Solar Roof. As the world’s only vertically integrated energy company, Tesla continues to innovate, scale and reduce the costs of commercial and grid-scale systems, with the goal of ultimately getting us to 100% renewable energy grids.